Role Description
As a Technical Architect , you will own engagements with our largest and most strategic customers to assess and craft the technical rollout and launch plan for Slack. You are a key member of the Customer Success services team with a technical background and proficiencies in development, integration, solution architecture and security.

You will conduct detailed technical discovery workshops, assess cultural, structural and business functions with security requirements while translating these findings for a foundational Slack solution built for scale and flexibility. This design will include details on the workspaces, user management, authentication, bots, integrations, and settings ; permissions required to ensure there are no technical barriers to user adoption of Slack. You will be responsible for advising on integration implementations, including key production systems from GitHub, Jira, Workday,
Google Apps, etc. In addition, you'll be customizing client applications and strategically working with clients. In this role you'll be advising customers on how best to implement Slack APIs and Developer tool kits.

Your Impact

•You'll facilitate customer facing workshops with the technical team and develop a technical deployment plan
• You'll ensure detailed integration with other systems and apps, including identity
management, eDiscovery, data loss prevention, other SaaS products, and internal
systems.
• You'll assist in a secure setup of the customer;s Slack environment based on IT,
governance, and technical requirements
• You'll remove technical roadblocks for organization-wide software distribution
• You'll present detailed technical information and benefits of the Slack platform to a wide array of customers, including line of business managers, developers, technical architects, and executives

Minimum Requirements

• Previous development, consulting, professional services or sales engineering experience
• Hands-on proficiency with at least one object oriented programming language such as: Java, Javascript, Node.js, Python
• Hands-on proficiency with data exchanges and API's
• Outstanding written and verbal communication skills, with the ability to go a mile deep with technical customer resources or to describe the most basic capabilities to a business user.
• Excellent presentation skills for communicating both business oriented solutions and advanced technical concepts
• Experience leading and crafting technical projects, engaging with, and motivating
change across multiple levels of IT executives and organizations
• Past experience working directly with Sales and Success teams, Consultants, and System Integrators

Preferred Requirements

• Bachelor's Degree in Computer Science, Software Engineering, or equivalent experience.

Our Investment In You

• World-class enablement and on-demand training - check out Trailhead.com for a sneak peek!
• Exposure to executive thought leaders with a passion for living our values
• Clear path to promotion with accelerated leadership development programs
• Weekly 1:1 coaching with your leadership
• Fast Ramp mentorship program
• Week-long product bootcamp

Volunteer Opportunities

Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 15 Companies that Care, and are on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion
dollars in fiscal years in 2019.

We have a public-facing website that explains our various benefits for:
• Health benefits
• Financial benefits and perks
• Time off and leave policies
• Parental benefits
• Perks and discounts
• Visit https://www.salesforcebenefits.com/ for the full breakdown

Accommodations

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Posting Statement

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