Job Details
Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek extraordinary talent that is eager to do the best work of their life while supporting others in doing the same.
We are searching for an exceptional enterprise sales person to focus on our largest customers and opportunities. The successful candidate will understand their customers' business objectives and act as their trusted advisor for using Slack most effectively. They will gather customer feedback and requests while working with internal teams to help align our product roadmap.
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This individual needs to communicate effectively across multiple departments and customers, have the ability to shift gears at a moment's notice and enjoys the challenges of providing excellent customer service in a fast-paced environment.
If you're an established sales professional with a proven track record in helping customers achieve lofty goals, we should chat.
Slack has a positive, diverse, and inspiring culturewe look for people who are curious, inventive, and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative.
What you will be doing
- You will own the full sales cycle from lead to close
- Establish lasting relationships with senior executives and decision-makers
- You will foster new relationships for Slack through outbound efforts
- Help educate customers on the value of Slack throughout the adoption cycle
- You navigate key decision makers to build Slack awareness within organizations
- Identify customer needs and collaborate with Slack teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
- You will initiate, negotiate and close new and renewal contracts with customers
- You will communicate and organize/escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries
- You will collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
- You will prepare and educate customers on new features and releases
- You will monitor and identify adoption and utilization trends
- Provide recommendations based on customer's business needs and usage patterns
- You will conduct periodic customer health-checks with an emphasis on customer happiness
- You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
- 6+ years of Enterprise Account Executive experience
- Background in wealth and asset management
- Relevant sales experience, preferably in a SaaS organization
- Experience managing a pipeline and closing large contracts with large Financial Services institutions
- Exposure to the Salesforce ecosystem
- Excellent communication skills both with customers and within an organization
- Shown negotiation and closing skills
- Consistent track record of navigating within large and mid-market organizations
- Ability to develop senior level relationships quickly and effectively
- Experience presenting to senior managers and the C-suite
- Ability to handle multiple opportunities simultaneously at various stages of the buying process
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Posting Statement
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Salesforce, Inc . and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc . and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc . and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc . or Salesforce.org .
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Colorado-based roles, the base salary hiring range for this position is $92,400 to $144,700.
For California-based roles, the base salary hiring range for this position is $101,700 to $159,150.
For Washington-based roles, the base salary hiring range for this position is $101,700 to $159,150.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.