Office Coordinator

Our mission at Slack is to make your working life simpler, more pleasant, and more productive. We operate with the highest level of professionalism and kindness to ensure we are amplifying these beliefs, conducting business and building relationships to carry out this culture. Our facilities motto is “nothing is someone else’s problem”.

As Office Coordinator for our Toronto team, you will be responsible for coordinating general office operations while managing routine front desk reception and hospitality. First impressions are critical, therefore you will always need to operate with the highest level of professionalism and kindness possible. You will also be involved in coordinating and supporting office events. Your job is to identify and support all office needs, while anticipating future needs in a proactive manner. Response times to requests need to be proficient and timely, with Slack’s core values at heart to maintain a welcoming working environment for all employees and guest experiences.


  • Managing the front desk reception area, processes, and personnel.
  • Providing coverage for reception as needed.  This includes but is not limited to:
    • Greeting/checking in guests and maintaining strict security standards;
    • Keeping reception presentable and stocked with supplies
    • Answering phones, questions and requests from employees and guests
    • Sending notifications, announcements and messages to vendors and employees
    • Shipping, receiving packages and mail sorting for the office/employees
    • Operating systems and tools to complete requests and procedures
  • Office supply ordering, stocking, and daily inventory checks and operationalizing reception procedures
  • Completing daily space walkthroughs and creating task requests as needed
  • Managing the Food and Beverage program in the Slack Toronto office, including liaising with vendors for daily snacks, weekly catered meals, and monthly internal events
  • Coordinating the setup and breakdown of regular catered meals and internal events
  • Coordinating ergonomic assessments, and other office programs, and ordering and distribution of relevant supplies
  • Keeping track of operational budget and uploading and reconciling receipts in an expense management system and budget spreadsheet
  • Providing support for after-hours events, including ordering and renting of supplies and managing food and beverage orders if necessary
  • Assisting with recruitment coordination, new employee orientation, training new facility employees, preparing onboarding kits, and seat planning
  • Party and event coordination and execution


  • Bachelor’s Degree or similar experience
  • 3+ years of experience in customer service/hospitality
  • Excellent communication and writing skills
  • Ability to manage tight timelines and budgets
  • Experience negotiating contracts with vendors and service providers
  • Highly organized and great attention to detail with a thorough attitude towards all projects
  • Top-notch customer service/hospitality and interpersonal skills
  • Proficiency in Microsoft Office Suite, Google suite, and Adobe Acrobat
  • Ability to improvise and act/execute projects efficiently and timely

Nice to Have

  • Barista (or manual espresso machine) skills
  • FoodSafe Level 1 Certificate
  • Smart Serve Certificate
  • AP-AR experience

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