Enterprise Solutions Engineer

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek exceptional talent that is eager to do the best work of their life while supporting others in doing the same.

Slack is looking for an experienced Solutions Engineer to join our fast-growing team in Japan. Do you love closing large, complex deals and making a huge impact? Do you excel at building trust with both technical and non-technical executives? Last but not least, are you passionate about conveying value to your customers? If you’re an established sales professional with a consistent track record in helping customers achieve visionary goals, we should chat.

You will collaborate with our Account Executives and have fun winning together. As the product expert, you will have a deep understanding of the Slack Platform, handle tough objections, and lead successful evaluation cycles to gain product fit consensus.

Responsibilities

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Drive the discovery process, helping to uncover your customer’s business objectives and current pains
  • You will ensure that your customers understand Slack's security posture, tackling objections along the way and occasionally responding to security questionnaires
  • Prepare and deliver value-based demonstrations highlighting our powerful platform ecosystem
  • You will conduct Proof Of Concepts where necessary to help your customers validate technical requirements (Data Loss Prevention, Single Sign-On, E-Discovery, Platform Integrations)
  • Contribute to the success of a rapidly growing and evolving organization
  • Act as a liaison between Product and Sales, sharing customer feedback to help craft the product roadmap

Requirements:

  • You are fluent in both Japanese and English
  • You have excellent written and verbal communication skills in both languages
  • You have 6+ years of sales engineering or solution consulting experience in a SaaS organization
  • A knack for delivering compelling presentations
  • Track record of successfully overcoming technical and security objections; problem-solving is in your DNA
  • Familiarity with API development and service integrations is a plus
  • Bachelor's degree required

Meet Some of Slack's Employees

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