Developer Advocate – Enterprise

We’re looking for a Developer Advocate to support our largest customers in their pursuit to adopt, build, and use Slack apps. You will be working closely with our Sales and Customer Success teams to get customers using Slack apps to make their working lives simpler, more pleasant, and more productive. You love working with people on defining and building products, speaking at customer events, and writing open source code samples. You find delight in building successful apps and are passionate about Bots, the Slack Platform, and automating everything.

Responsibilities

  • Advocates the benefits of the Slack Platform to everyone from C-level execs to developers at our customers
  • Work with our enterprise customers to build exciting new integrations on the Slack Platform
  • Collaborate with Slack product, engineering, and marketing teams to make it as easy as possible for customers to adopt and use Slack’s Platform
  • Supports customer at scale with code samples, blog post, videos and more
  • Trains and works with System Integrators to implement custom integrations for Slack customers to help us scale

Requirements

  • 4+ years overall work experience
  • Passion about Slack and the problem we are solving
  • Great track record of sourcing, developing, and maintaining relationships with customers and/or partners
  • Strong communicator who can explain complex technical concepts to designers, support, and other engineers
  • Strong product sensibility, and comfort with considering basic technical feasibility of integrations
  • Experience writing understandable and testable code, preferably in a production environment
  • In-depth experience operating within cross-functional teams (product management, customer success, legal, finance, marketing, etc)

Meet Some of Slack's Employees

Gina J.

Sr. Customer Success Manager

Gina works with Slack’s clients at a high level to ensure that they’re getting the most value from the product and having a positive experience overall.

Joann A.

Director, Application Engineering

Joann is responsible for running a team of twelve Slack Application Engineers. She works hard to support them in their positions and career trajectories and ensures that they have everything they need to build awesome products.


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