IT Service Operator

    • Prague, Czech Republic

Together we make the difference

Siemens Mobility is an independent managed company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.

As part of Siemens Mobility`s IT organization you support the local IT delivery teams across various countries (especially UK and CH) in order to deliver most efficient and high quality IT services to the internal business units.

Main duties:

  • Ensure stable and (cyber)secure operations of multiple applications and databases across the EU region incl. lifecycle-, change-, configuration- and test management
  • System and environment monitoring including health checks and problem avoidance
  • Coordination and Management of relevant application tests against latest Microsoft OS client updates
  • Closely liaise with local delivery teams within the EU region to support effective task allocation
Your Profile:
  • Experience in service management, in particular in the control of service providers within the service management tool "ServiceNow"
  • Managing license files, SSL- and server certificates
  • Experiences in SQL database operations and as application administrator
  • Experiences with service management toolsets, event triage and ticket routing including escalation management
  • Experiences in project management within cross-cultural environments
  • Knowledge in automation solutions
  • Proven ability to quickly acquire new skills and become proficient in new technologies
  • Very good knowledge of English
  • Ability to change, communication and team skills, customer orientation
  • Willingness to work occasionally on weekends and public holidays
  • Willingness to travel
What we can offer to you:
  • 25 days of vacation
  • Flexible working hours with a fixed core from 10am to 2pm
  • Possibility of working from home to better combine your work and private life
  • Corporate kindergarten close to the workplace in Prague
  • Contribution towards meals in the form of e-meal vouchers
  • Opportunity to buy Siemens shares
  • Multisport card or ActivePass
  • Advantageous mobile plan for private purposes
  • Advantageous offers for employees (e.g. a discount on a car or on a holiday resort stay)
  • Workplace nearby Stodůlky subway station in Prague
IN ADDITION, you will have your own individual benefit budget (an amount of CZK 24,000 or 48,000, depending on seniority) that according to your needs and consideration can be converted into:
  • Up to 8 extra days of paid leave beyond the standard 5 weeks
  • Contribution towards leisure-time activities in the Benefit plus cafeteria (can be used for culture, health, travelling, sports and education, including language courses)
  • contributions towards pension and life insurance

Organization: Siemens Mobility

Company: Siemens Mobility, s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time

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