Site Reliability Engineer

Shopkick is on a mission to bring delight and reward to the consumer shopping experience. As part of the Trax Retail family, we are a pre-IPO unicorn looking to accelerate our growth trajectory as we partner with major brands and retailers, ranging from H&M and Unilever to Best Buy and Purina, to transform the way people engage with stores and products, both online and in the physical world.

Shopkick is in search of a Site Reliability Engineer for our Infrastructure Team. As a high growth company, we are looking for someone who thrives in a fast-paced environment. The successful candidate will have the ability and desire to learn cutting edge technologies, and be an advocate for DevOps best practices within our organization. They will also be able to debug issues in a distributed system running on hundreds of kubernetes nodes and used by millions of users. Essential duties and responsibilities may include, but are not limited to:

  • Work with engineers to scale and maintain our production systems
  • Define SLOs and ensure that SLIs are measured for new services
  • Manage and use tools like Jenkins, Terraform, and Ansible to automate routine tasks
  • Profile server/service loads and plan for future capacity requirements, scaling, and optimization
  • Plan, implement, and maintain platform and system upgrades
  • Help troubleshoot service issues and recommend solutions
  • Deploy, investigate, and troubleshoot legacy software using existing documentation

  • 5+ years of experience supporting developers and installing/maintaining Linux servers
  • Strong coding ability in an object oriented language (Java, C#, C++, Python, etc.)
  • Solid understanding of Linux fundamentals
  • Experience with any major cloud provider, Google preferred
  • Familiarity with logging, monitoring, and alerting tools
  • Excellent team player with strong communication skills (verbal and written)
  • Enthusiastic about collaborative problem solving
  • Eagerness to solve challenging problems and a love of learning and trying new things
  • BS in Computer Science or related field or equivalent experience

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Shopkick are considered the property of Shopkick and are not subject to payment of agency fees.

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