Account Manager, Brands

Shopkick is looking for an experienced Account Manager who is knowledgeable about digital media and wants to help grow a thriving market and a satellite office. The Account Manager is the front line to our brand partners and steward of maintaining client relationships, working with Fortune 500 clients including P&G, Unilever, Heineken, and Hallmark. The AM is expected to work in tandem with their Sales counterpart(s) to secure revenue, manage internal and external process pre and post sale, and position Shopkick for future partnerships with brands with a focus on growing the business from a revenue and/or portfolio perspective.

Roles and Responsibilities

  • Oversee client relationships and manage day to day activities with upcoming, live, and past programs
  • Act as liaison between internal teams (Sales, Creative, Operations, and Merchandising) to maintain programs pre to post sale, and pre to post launch
  • Develop a trusted advisor relationship with key customer stakeholders through high-touch, consultative communication and take a sales-driven approach to client management
  • Provide clients with campaign reporting and key performance metrics to support upsell, incremental, and renewal conversations and opportunities

Roles and Responsibilities

  • 4-6 years of experience (digital media agency experience strongly preferred)
  • Ability to thrive under pressure and meet deadlines while multi-tasking
  • Excellent communication and interpersonal skills
  • Proactive self-starter willing to learn and grow with an ever-changing business
  • Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management as need
  • Proficient in MS Office, particularly PowerPoint and Excel
  • Experience with mobile or interactive technologies
  • BA/BS

Meet Some of Shopkick's Employees

Bill D.

Chief Executive Officer

As Shopkick’s CEO, Bill provides leadership and oversees the direction of company growth and business strategy. His main goal is to ensure Shopkick’s people and culture are operating as a cohesive unit.

Ashley S.

Operations & Events Manager

Ashley’s job is to make sure Shopkick is and continues to be a fun place to work. As the key driver of company culture, she wants employees to feel happy and supported.

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