Content Strategist

We’re looking for a UX-focused content strategist to plan and create interface content for Shopify products.

This isn’t a marketing or social media role — you’ll need a deep understanding of the UX design process. You’ll collaborate with designers, developers, researchers, and product managers to create products that help our merchants improve their businesses.

You'll need to have:

  • At least 2 years of dedicated content strategy experience, preferably in a product-focused environment.
  • Direct experience collaborating with a UX-focused team — designers, developers, researchers, etc.
  • A portfolio of stellar interface copy.
  • Demonstrated ability to create, implement, and maintain content standards across a large organization.
  • We also take potential into consideration. If you don’t have this exact experience, tell us why you’ll be the perfect fit anyway.

The right person for this role can:

  • Move fast (and change even faster): you’ll adjust quickly to shifting approaches, situations, and priorities. You’ll prioritize simultaneous deadlines across multiple teams.
  • Build relationships: you’ll build strong, collaborative relationships with everyone at Shopify to act in our merchants’ best interests.
  • Figure it out: every day is different at Shopify, and you’ll be writing all kinds of different content. You’ll use your experience and judgement to create the best possible solution.

You’ll wear a lot of hats as a content strategist at Shopify:

  • UX writer: You’ll write clear, concise, usable content for our product interfaces. You’ll also edit and proofread content from other team members.
  • Editor in chief: You’ll evolve and enforce our editorial and voice and tone standards across our products.
  • UX designer: You’ll collaborate with our designers to ideate, plan, and execute new features, and continuously improve what we have today.
  • Researcher and data analyst: You’ll use qualitative and quantitative research to make informed content decisions.
  • Information architect: You’ll plan navigation designs, nomenclature systems, and information architectures across complex products.
  • Teacher: You’ll advocate for the importance of content across the company, and empower everyone at Shopify to write their own great content through training, learning resources, and support.

Here's how to apply:

If you want to help us shape the future of commerce, select Apply now to submit your application. Please make your cover letter out to Alaine Mackenzie.

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