Lending Coordinator

Shift has reinvented the way people buy cars from other individuals.  No more sketchy craigslist sellers, questionably maintained cars, or pushy used car dealerships; instead, we bring the car to you. Now we’re working to transform the landscape of automotive finance to better serve our growing customer base!
To help us achieve this goal, we are looking for an associate to join the Finance Operations team as a Lending Coordinator. The Lending Coordinator will touch every part of Shift’s lending business. They will be responsible for interfacing directly with our lending partners in order to finish paperwork in a quick and legally compliant fashion, following up with customers to obtain contract signatures, and answering questions about our financing process. The Lending Coordinator is the glue that holds the show together.

Qualities we are looking for:
Attention to detail - delays and errors are not only costly, but create a negative experience for our customers. You’ll do everything within your power to minimize issues and jump on mistakes to correct them as quickly as possible
Mental abacus - automotive finance is a complex business, but your a wiz at tracking many moving parts. You seamlessly jump between deals while tracking every minor piece of missing paperwork
Entrepreneurship - Shift is still very new to the world of finance and insurance. We are looking for a candidate that can identify and improve problem areas of our operations.
Responsibilities Include:Completing loan contracts and accessory paperworkSubmitting financing deals for fundingMaintaining multiple digital contracting systemsContacting customers to obtain missing documentationDeveloping a strong working relationship with partner funding departments

Requirements

  • Relevant experience at a financial organization
  • Strong communication skills, both verbal and written
  • Experience interfacing with customers
  • Familiarity with spreadsheet software

WHY US?

For more than a century, people have bought and sold cars exactly the same way. Shift is evolving the car buying experience by pairing a technology-first approach with superior customer service. Our end goal? To build a more trustworthy marketplace that makes it really simple to buy, own, and sell the cars that make life go. 

We’re a team of ex-Google and ex-Dropbox leaders with demonstrated ability to successfully build teams and create game-changing products. We’re backed by leading Silicon Valley investors and poised for enormous growth this year.

Shift is an Equal Opportunity Employer 

We believe diversity in the workplace cultivates empathy and provides the understanding necessary to serve a wide customer base, which in turn leads us to build better products. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law.


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