We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
And we aren’t stopping there. We aim to bring that same transparency and convenience to car ownership too, with payments, maintenance, and insurance in one easy app. At Shift, we’re building the tools that empower people to buy, own, and sell the cars that make life go.
We are looking for an associate to join the Finance Operations team as a Finance Coordinator. The Finance Coordinator will touch every part of Shift’s customer lending business. They will be responsible for interfacing directly with our lending partners in order to finish paperwork in a quick and legally compliant fashion, following up with customers to obtain contract signatures, and answering questions about our financing process. The Finance Coordinator is the backbone to the Finance Operations team’s success.
Qualities we are looking for:
Attention to detail - delays and errors on loan paperwork are not only costly, but create a negative experience for our customers. You’ll do everything within your power to minimize issues and jump on mistakes to correct them as quickly as possible.
Mental abacus - automotive finance is a complex business, but you’ll be a pro at tracking every moving part. You seamlessly jump between deals while tracking every piece of paperwork.
Entrepreneurship - Shift is still very new to the world of finance and insurance. We are looking for a dynamic candidate that operates well under ambiguous environments, and solves problems at scale.
Completing loan contracts and accessory paperwork
Submitting financing deals for funding
Maintaining multiple digital contracting systems
Contacting customers to obtain missing documentation
Developing a strong working relationship with partner funding departments
- Strong communication skills, both verbal and written
- Experience interfacing with customers
- Familiarity with spreadsheet software
- Strong attention to detail and technical skills
Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.
Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.
Why join now?
We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.
Shift is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.