We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go.
The ideal candidate has a vast technical background in automotive, with experience in diverse makes and models. The Lead Technician will conduct inspections and multi-step diagnosis on engine, transmission, and electrical problems. The lead technician will also lead a team of inspection and repair technicians to ensure that target metrics are met through clear communication, follow up, and training and guidance.
Job Duties (Note that job duties can change based on needs of the business and discretion of your manager)
-Hold daily stand-up meetings to cover previous days achievements and progress towards goals for the month
-Follow up with low performers to help address issues at root cause
-Keep track of the shop needs to ensure that all tools are in working condition and maintenance is happening regularly.
-Help support 5S process to ensure that shop is clean organized and safe.
-Create and adjust schedule to optimize labor business needs
-Drive production and cycle time targets through shop floor focus
-Train and develop others to support growth and customer needs
-Maintain professional and engaging setting within the shop
-Maintain 85% min efficiency rating.
-5+ years experience as mechanic at recognized dealership or repair shop (BMW, Mercedes, Porsche, Honda, Toyota, etc.)
-ASE certified, ideally all A1 through A9 and L1 and L3 (or in the process of gaining certifications), is a plus.
-Detail oriented and precise.
-Flexibility in taking on other tasks as they arise in daily operations (e.g. washing/ detailing cars when necessary).
-Self-motivated individual who can demonstrate initiative, flexibility, teamwork, and maturity under pressure while demonstrating great judgment and ability to resolve issues as they arise.
-Valid driver's license and a clean driving record.
-Willing to work weekends.
Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.
Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.
Why join now?
We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.
SHIFT is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.
SHIFT is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
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