Automotive Detail Lead

About Shift
We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process. 

And we aren’t stopping there. We aim to bring that same transparency and convenience to car ownership too, with payments, maintenance, and insurance in one easy app. At Shift, we’re building the tools that empower people to buy, own, and sell the cars that make life go.

Job Summary
The Detail Lead is responsible for maintaining production through consistency and quality to ensure that all Shift cars meet cosmetic standards. The DL is also responsible for providing feedback to detail associates to reduce defects and support high quality. DL's are also responsible for training and developing associates within their work lines to ensure that they have the skill and tools to effectively meet their work targets. Please note that the job duties can change based on needs of the business and discretion of your manger.

Job Responsibilities
Drive production output by creating and adjusting daily throughout plans
Remove barriers to production goals for teams and associates
Ensure standard work for detail process are current
Drive a clean and organized workplace through 5S process
Driving process improvements through problem solving
Surface issues within the lines and make recommendations to managers to address them
Manage day to day work for their individual work lines

Experience in detailing process and quality
Experience working for a used car reconditioning organization preferred (Carmax,Carvana,Autonation)
High level of organization and attention to detail
Verified experience of working in fast paced, flexible working environment
Effective written and verbal communication
Flexible work schedule
Willing to work some weekends
On diversity
Our company depends on balance and equality — between buyers and sellers, among employees, and in our relationships with customers.

Our mission to evolve car ownership and transform an industry is a challenging one. It can only be achieved by a team of diverse problem-solvers — engineers, designers, business people — from the same broad demographics as our customers.

Why join now?
We’ve built a small but highly talented team backed by >$275 million in funding from investors like DFJ, Goldman Sachs, BMW, and Nissan. In October 2018 we announced a deep partnership and a $140m round led by the third largest auto retailer in the  US, Lithia Motors. With strong product-market fit and a great business in California, the next two years will be focused on scaling the business nationally.

Shift is the Bay Area’s #1 seller of used cars with $150 million in cars sold per year. We’re serving most of California and are gearing up to scale to new markets. With a solid business model and no clear winner in our space yet, this is a hugely exciting time to join the team.

Back to top