Sr. Product Marketing Manager, Sales Enablement

About ServiceTitan

ServiceTitan is a mobile, cloud-based software that helps plumbing, HVAC, and electrical residential contractors streamline operations, improve customer experience, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar home services industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management, mobile app for field techs, and accounting integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by technology. ServiceTitan strives to champion residential contractors by providing the best software for them to delight homeowners, manage their business, and improve sales.

This is a great opportunity to be a part of a start-up that is already successful, yet early enough to offer its team members significant growth and equity opportunities. We have a proven product, brand-name customers, significant revenue and growth, and are backed by Bessemer Venture Partners, the leading investors in cloud software.

If you are intelligent, humble, and passionate about making a difference in the lives of hard-working individuals, and want to have a real, immediate impact on our company, ServiceTitan wants to be your platform for achieving the extraordinary. You should join us.

About This Role

The Product Marketing team at ServiceTitan is pivotal to our company growth and customer success. At a high level, you will shape the voice of the product and help it grow a loyal customer base. As the Sr. Product Marketing Manager (Sales Enablement), you will work with a cross-functional team across product marketing, product management, sales, marketing, and BD to implement optimal methods, tactics, and assets that will enable the sales team to acquire more customers and grow revenue.

In this role, you will be responsible for identifying, prioritizing, and creating the most effective marketing material for the sales process. You will have the opportunity to develop new, creative initiatives to grow ServiceTitan usage in the home services industry and change the lives of hardworking residential contractors.

Responsibilities:

  • Build and iterate messaging and positioning across ServiceTitan suite of products to enable our sales team
  • Work closely with our sales team to create and enhance the sales playbook, including pitch decks, case studies, battle cards, objection handling guide, competitive tear sheets, references, and more
  • Develop collateral based on industry, size, and persona to execute account-based marketing and sales strategy
  • Perform ongoing training for the sales team on core product areas and ServiceTitan as a whole to ensure consistency and effectiveness in the sales process
  • Manage the strategy for outbound sales efforts, including marketing campaigns, call scripts, events, and thought leadership
  • Collaborate with PMM counterparts to incorporate new products and features into the sales playbook and share market reception
  • Lead the feedback process between the customer acquisition and product team to influence sales strategy and product roadmap
  • Measure the impact of your work and use the data to refine priorities

Desired Skills and Experience:

  • 5+ years of related marketing and/or sales enablement experience
  • Track record of developing standout marketing assets for SaaS companies. Ability to develop creative, non-traditional solutions
  • Demonstrated ability to run analysis on sales KPI, draw meaningful insight, and apply the insight to optimize marketing plans
  • Experience performing sales training to ensure consistent, effective messaging is transferred across the organization and to the market
  • Excellent verbal and written communication. A love for storytelling in a simple, thoughtful, and visual manner
  • Enjoy working cross-functionally, particularly with Sales. Ability to assert oneself with respectful confidence, while ensuring positive, collaborative, and constructive working relationships are maintained across teams


Benefits

  • Competitive salary and 100% covered Medical, Dental and Vision insurance
  • Equity in one of the fastest-growing companies
  • Work at one of the most successful and rapidly growing start-ups in the Los Angeles area
  • Do work that matters and makes a noticeable impact on your team and customers
  • Work with brilliant, motivated, and fun team members
  • Fun perks includes free lunches everyday, Fun Fridays, team outings, flexible time off, annual bonuses and more!


Meet Some of ServiceTitan's Employees

Patrick M.

Sales Team Lead

Patrick’s goal is to build relationships with prospective customers and show them the value of using ServiceTitan and its various software services for their business.

Dalena N.

Senior Account Implementation Specialist

As a customer’s first touch point, Dalena works hard to make sure that every client has as seamless as an experience as possible with the ServiceTitan platform.


Back to top