Senior Software Engineer

    • Yerevan, Armenia

We’re looking for a Senior Software Engineer with a strong background in software engineering and computer science. Our primary function is to create algorithmic solutions to optimize complex problem spaces. For example, optimizing the assignment of technicians to jobs, based on a large number of variables (predicted job value, drive time, arrival windows, etc.)

We make a huge impact on thousands of companies in U.S. and abroad by enabling them to be way more efficient. Many of features we offer — in particular, Machine Learning and AI-driven scheduling and dispatch automation — are light-years ahead of what currently exists on the market, and we love to hold this position. We build for perfection, use the most modern tools on .NET platform, have an amazing culture, love to solve complex problems, and don't fear to experiment. If you share the same values, you might find yourself in perfect company!

What you'll do:

  • Architect, design, and implement applications using .NET
  • Working on optimization problems (routing, assigning NP hard problems)
  • Working on requirements and documentation
  • Communicate effectively with other engineers

What you'll need:

  • M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
  • 4+ years of industry experience
  • 1+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
  • Expert-level knowledge of:
    • Algorithms and complex data structures (including but not limited to A*, max flows, round hashing, BST, Trie)
    • Microsoft .NET technology stack (C# / .NET, Web APIs) and SQL databases (Microsoft SQL Server or any other)
    • Redis
    • Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
    • Git, unit testing, debugging, profiling, performance monitoring
  • Strong communication and technical writing skills

Desired but not required

    • 1+ years of experience on designing algorithms for NP hard problems
    • Experience with HTML5, JavaScript and React
    • Experience with PowerShell / Windows scripting
    • Experience with containers (Docker)
    • Experience with Log / metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)

Why ServiceTitan?

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:

http://instagram.com/goservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 Most Successful Companies in America, 2019
Inc 5000 Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 Best Places to Work, 2018
Inc 5000 America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes Next Billion-Dollar Startup List, 2017 

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.


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