Manager of Growth Development (Integrations)

ServiceTitan’s Manager of Growth Development (Integrations) is an integral, highly-visible role to ensure the growth and development of ServiceTitan. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for various departments. The ideal candidate has strong core skills in strategic thinking, project management, collaboration, communication, and data analysis to inform better ways of operating by leveraging external parties. We are looking for a candidate who is highly motivated and self-driven to optimize company initiatives through the introduction of new programs, processes, and partnerships.

As our Manager of Growth Development (Integrations), you will: 

  • Translate company goals into technology, organization, and program strategies leveraging external parties and software integrations
  • Recommend and implement new programs and processes while ensuring a successful transition
  • Lead Business Development initiatives from initiation to completion, serving as a functional advisor to inform and influence product management and design throughout the entire lifecycle
  • Develop business cases using quantitative and qualitative analyses, financial models, and related deliverables; Size revenue and efficiency opportunities for all initiatives, while prioritizing initiatives accordingly
  • Build and manage partner integrations ecosystem, and define the strategic direction of integrations strategy (including monetization), negotiate partnership deals, while collaborating with the Product team 
  • Develop and execute a referral/reseller strategy with various categories of partners while collaborating with Sales 
  • Build implementation and consulting partner program for clients while collaborating with Customer Success team to build implementation and consulting partner program for clients

To be successful in this role, you'll need: 

  • 5+ years of relevant work experience (preferably in management consulting, business operations, or similar experience)
  • Bachelor's Degree, MBA or equivalent experience preferred
  • Excellent strategic thinking and assessment skills for technical and business ecosystems
  • Strong understanding of technology and how various solutions interact 
  • Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. implementation partners, resellers)
  • Ability to build strong relationships internally and externally, and work effectively cross-functionally
  • Fluency in technology ecosystems, particularly API integrations
  • Results-driven, detail-oriented, and organized self-starter
  • Strong leadership skills with proven verbal and written communication skills

Why ServiceTitan?

1. Work/Life Balance: flexible work schedule, flexible PTO, parental leave 
2. Health & Wellness: company-paid medical/visual/dental insurance, 401(k) retirement plan with company match, lunch provided everyday, fully-stocked kitchens, weekly meditation, wellness rooms, discount on Classpass
3. Enrichment: professional development workshops, diversity charter groups, an orientation program, career pathing opportunities

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan | |

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit

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Forbes Next Billion-Dollar Startup List, 2017 


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