Sales Development Representative

Founded in 2009, SendGrid is an industry-disrupting, cloud-based customer communication platform that solves the challenges of reliably delivering emails on behalf of our customers.  We deliver over 30 billion emails a month for customers like Airbnb, Spotify, and Uber.

SendGrid is looking for a highly motivated sales development representative to support our senior and strategic account executives. Our ideal candidate is a team player and can think outside of the box. Creativity & strategic thinking are huge plus. Open to change and excited to be a part of a growing, scaling company.

What You'll Do

  • Live by and champion our cultural values of Happy, Hungry, Honest, and Humble
  • Support strategic & senior sales reps on inbound & outbound efforts and strategies
  • Effectively research, conduct needs analysis & set appointments for sales reps
  • Attend calls with prospects; handle the handoff/introduction to the sales rep
  • Attain and exceed all sales goals by setting appointments with qualified leads through phone calls, emails, LinkedIn and other methods
  • Accurately enter, update, and maintain prospect information in SalesForce.com
  • Attend sales and product training and develop proficiency in SendGrid, as well as a basic understanding of the cloud based email infrastructure industry
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

About You

  • Prior experience in new business generation through cold calling preferred
  • Flexible and adapts to change easily
  • Ability to quickly develop relationships and establish credibility through consultative needs based conversation
  • Ability to think on your feet to creatively solve our customer business needs
  • Exceptional and persuasive communication skills, both verbal and written
  • Demonstrated ability to work well in a fast paced, team environment
  • Must be comfortable meeting and exceeding monthly quotas and handling rejections
  • Must have a positive attitude, confident, and desire to be the best
  • Experience with SalesForce.com is preferred
  • 4- year college degree is highly preferred
  • Accountable - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
  • Self Motivated - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
  • Focused - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
  • Collaborative - A keen ability to support cross-functional projects and decisions. Gets energized from working within a team and cross-functionally to achieve the company's goals

SendGrid is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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