DevOps Engineer I

We are looking for a talented and passionate individual to help manage our world-class SaaS email delivery infrastructure. You’ll use your knowledge of Linux and software development as you help ensure the reliability and performance of a large and diverse tech stack. You will directly engage with development teams to provide Ops-relevant advice and feedback, and serve as an information conduit back to other Ops team members. Additionally, you will continually improve the velocity of our deployment pipeline through automation and monitoring.

What You’ll Do

  • Live by and champion our cultural values of Happy, Hungry, Honest, and Humble
  • Deliver SendGrid infrastructure changes via configuration management tools and processes
  • Co-author tools that reliably manage infrastructure. We're looking for someone to write clean, testable, reusable code with the help of a mentor
  • Respond to system alerts and work with the team to troubleshoot and determine a resolution and/or escalate as appropriate
  • Receive & respond to alerts about systems; run through the steps to fix; escalate if those things don’t work
  • Communicate effectively with team and stakeholders
  • Create documentation for your own work output
  • Participate in Agile ceremonies
  • We're an agile, fast-growing company and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do

About You

  • You don’t just learn how things work, you learn why
  • You have advanced beginner skills in the following areas:
    • Linux system administration
    • TCP/IP
    • Monitoring and metrics
    • 1 or more programming languages; Git is a plus
  • You pick up new languages and technologies quickly
  • You know how and when to escalate when you are stuck on a task

Bonus Points

  • Chef
  • Ruby or Go
  • KVM/libvirt
  • Kafka
  • ElasticSearch
  • Load balancing
  • Performance engineering (strace, dtrace, low-level performance debugging)
  • Service discovery
  • Network skills

Meet Some of SendGrid's Employees

Jovel C.

Software Engineer IV

Jovel writes code to create a better user experience through an easy-to-navigate design. She ensures APIs respond quickly so customers can find the information they need.

Lauren W.

Customer Success Manager

Lauren helps customers capitalize on SendGrid capabilities by answering inquiries, introducing new products, and streamlining the overall customer experience—encouraging implementation of new strategies.

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