Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.
What the role is
Reports to the General Manager. The management of the restaurant and bar and their staff to bring the best experience with a great client service to our guests.
What you will be doing
Ensure the bar and restaurant opens on time and that they are ready for the clients.
Is responsible to do onboarding & training for the staff.
Is responsible for the daily operation of the F&B areas.
Making sure that giving high-level customer service.
Monitor the Daily brief by daily brief protocol.
Making sure that protocols are being followed.
Ensure excellent front of house service, allocate and support staff throughout the shift to maintain the speed of service and cleanliness of the bar.
Keep the staff busy and productive at all times.
Ensure stock is received and secured.
Ensure all material for the good functioning of the bar
Ensure staff meets the standards of the bars, addressing and correcting bad practice where need be.
Pre-empt and actively responding to problems that arise and keeping management up to date.
Ensure a high-quality standard of service
Ensure the closure of the bar
Assist in cash handling procedures as required
Attend all staff meetings.
Ensure health & safety procedures of all Bar staff.
What you need for the role
Previous 2 years of experience in a F&B environment
Demonstrable experience of delivering excellent customer service
Good communication skills
Ability to work within a team and supervise a team
Ability to work under pressure
Excellent customer care skills
Able to delegate effectively
Must be the Service master.
Must be expert on detail and focused on the client.
Must be Friendly.
Must be a Problem solver expert.
Must be an Expert of the POS
What can you expect
No dress code
Pet-friendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages; we know you hang out with other great people
Extra country-specific benefits; we can tell you more during the application process