Supervisor, Patient Financial Specialists

External Description

Supervise and provide leadership to the Patient Financial Specialist Team. Promote excellence in the daily financial counseling operations. Maintain a high level of expertise regarding external and internal funding programs. Model excellence in interactions with staff, patients and families who seek financial counseling services.

Requirements

Required Education/Experience:
- High school diploma or equivalent.
- Minimum two years of leadership experience in patient financial services, financial counseling, payment plan follow up, or pertinent related work.
- Working knowledge of Medicaid funding programs.
- Competency with Microsoft Office applications.

Preferred:
- Bachelor’s degree in related field.
- Supervisor experience in a hospital billing, account management or medical office.
- Technical training on Commercial, CMS, Medicaid and other government payer regulations and requirements.
- Familiarity with other cultures or bilingual skills.


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