Registration Coordinator/FSC

External Description

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional and efficient. The primary function of this role is to create new registrations, check patients in for scheduled and walk-in clinical visits throughout the outpatient setting of the hospital. Registration Coordinator duties may also include: scheduling patient return visit appointments, coordinating care with other services, minimizing clinic access delays, triaging patient calls to appropriate resources, collecting and/or updating demographic and insurance information, collecting co-pays, identifying legal guardians, medical decision makers and maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience.

Requirements

Required Education/Experience:
- High School Diploma or equivalent
- Minimum of one (1) year customer service and/or administrative support experience

Preferred:
- Bachelor’s Degree
- Minimum of three (3) years experience working in a health care setting or related field
- Significant experience working with the general public in a health care/customer service environment
- Familiarity with other cultures/bilingual skills

 

We have a total of 3 per diem position to fill.


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United by the mission to provide hope, care, and cures to help every child live the healthiest and most fulfilling life possible, Seattle Children’s has been helping prevent, treat, and eliminate pediatric disease for over 100 years. Through compassionate care and breakthrough research, the hospital creates better futures for its patients and families every day.


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