Program Coordinator I - Nurse Residency

External Description

Coordination of the RN Residency Program and support of related Nursing Practice, Professional Development and Innovation programs (including General Nursing Orientation, Mentor Program, Preceptor Program, New RN Support Group).  Duties include: managing preparation and coordination of the Nurse Residency Program, managing evaluation and quality processes, creating and managing rosters and databases related to the RN Residency Program, schedule management (rooms, speakers, presenters, etc.), serving as a point person for inquiries related to the RN Residency Program; and managing data collection.  Serves as the interface between nursing new hires, RN Residency Program leaders and educators, mentors, the Nursing Practice, Professional Development and Innovation Department, Human Resources, and Information System staff necessary to ensure that the program and experience of nurses in the program runs smoothly.  Provides administrative support to the Director, Nursing Professional Development; Manager of the RN Residency Program; and RN Residency Educators.  Maintains content on the RN Residency website, SharePoint site, and other documentation systems.

 

SERIES CONCEPT:

A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization.  A program is specific to a particular subject.  The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact.  Duties are not of a general support nature easily transferable from one program to another.  Performance of administrative/clerical duties is in support of the incumbent’s performance of specific programmatic tasks.

Requirements

Required Education/Experience:

- High school graduate or equivalent 

- Three to five (3-5) years of progressively responsible experience in administrative support work;

- Experience in data entry and ability to accurately enter data into databases; understanding of data collection

- Experience successfully working with cross-functional teams

- Experience with scheduling

- Experience in drafting and editing professional documents and correspondence

- Experience in event coordination including budgeting

 

Required Credentials:

- Valid Washington State Driver's License, and a driving record acceptable to Risk Management

 

Preferred:

- Bachelor’s Degree

- Three (3) years experience in project/program coordination

- Previous experience in academic medicine

 

Knowledge, Skills, and Abilities:

- Advanced knowledge of software applications, including proficiency using Microsoft Office (Outlook, Word, Excel, Powerpoint), SharePoint, Tableau, and learning management systems; strong Excel skills preferred.  Prior experience with RedCap and Concur preferred.

- Excellent communication (oral and written) and interpersonal skills, including strong relationship building skills to establish and maintain effective working relationships across many levels of the organization

- Excellent organizational skills

- Excellent customer service skills

- Able to manage multiple projects/tasks and effectively prioritize work to meet established deadlines

- Able to work independently, with minimal direct supervision, and as a member of a team

- Able to effectively prioritize in a fast-paced environment

- Able to compile, analyze, interpret and integrate information

- Strong decision-making skills


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