Sr Carpet Technician SHBF (Bridgeview)

The Sr Carpet Technician SHBF is responsible for providing quality carpet and upholstery cleaning and other related services to customers. This position supervises Technicians on all pre-assigned jobs, as well as additional services purchased by the customer while in the home.

JOB DUTIES/RESPONSIBILITIES:

  • Ensures safe driving of Company vehicles to the next scheduled appointment
  • Surveys and discusses in detail with the customer any services to be completed
  • Explains and sells as many additional services that the customer may desire, including additional carpet and upholstery cleaning, carpet protector, deodorizer and spotter
  • Ensures that all pre-assigned jobs are successfully completed
  • Completes and reviews invoices with the customer and secures payment for service
  • Determines the Technician has properly secured all equipment in truck
  • Telephones the next customer to alert them of time of arrival and shares with dispatch
  • Remains constantly aware during the course of the day of supervisory responsibility toward the Technician to proper training to complete job assignments
  • Completes all paperwork upon returning to the branch, and turns in all invoices, payments and charges to designated person
  • Assists the manager with the on-the-job training and development of new Technicians
  • Performs other duties as assigned

JOB REQUIREMENTS:

  • High school diploma or equivalent
  • 1-2 years of related experience
  • Valid Driver License for the State of employment
  • 18 years of age or older

REQUIRED SKILLS:

  • Ability to maintain a good driving record in compliance with Company requirements
  • Ability to remain informed of current industry knowledge
  • Good customer service techniques, including follow through on all matters of sale, with adept use of a full range of proven selling
  • techniques
  • Ability to develop and maintain positive relations with fellow Associates and external customers, and to assist a wide range of
  • individuals in a variety of functions
  • Ability to be a team player
  • Good verbal and written communication skills
  • Ability to remain in good physical condition with no history of back problems
  • Ability to lift 50 lbs. on a regular basis

IND123

Equal Opportunity Employer / Disability / Vet.


See Inside the Office of Sears Holdings

Sears Holdings is a major retailer in the United States and Canada with over 2,500 retail stores across North America—including Sears, Kmart, and subsidiary stores. Sears Holdings is the leading home appliance retailer and provider of home services, as well as a sales leader in tools, lawn and garden products, fitness equipment, apparel, and home goods.


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