Service Technician, Refrigeration Repair

Join the Sears Home Services team as a Refrigeration Repair Technician!

Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization? Then, we have the opportunity for you at Sears. Join a long-standing Fortune 500 organization, which has been recognized with awards and recognitions such as (to name a few):

  • Sears Holdings has been selected as a Silver winner by the online trade publication Retail Touchpoints for its 2014 Channel Innovation Awards.
  • Sears Holdings has been named one of this year’s 25 ‘Best Places to Work for Recent Grads.’
  • Sears Holdings is ranked in the top 100 in the 2013 Best Adoption-Friendly Workplaces by The Dave Thomas Foundation for Adoption.
  • Diversity MBA Magazine names two Sears Holdings leaders to its Top 100 Under 50 Diverse Executive & Emerging Leaders 2013 list.
  • For the seventh consecutive year, Sears Holdings has been recognized by G.I. Jobs on its Top 100 Military Friendly Employers list. For 2013, the company is ranked at #14.

We are seeking an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs. This is an exciting opportunity to join the Sears family! Apply today!

REFRIGERATION REPAIR * APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following:

  • Service van
  • Specialized tools
  • Uniforms
  • Laptop computer
  • Smartphone
  • Home dispatched (most locations)
  • Industry training
  • Various incentive plans
  • Career opportunities

REFRIGERATION REPAIR * APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN

As a Refrigeration Repair Technician, you will have the opportunity to repair Refrigerators, Freezers (sealed and non-sealed systems) and Window Air Conditioners in the customers’ homes.

Refrigeration repair responsibilities include:

  • Providing timely and quality repairs of customers’ products
  • Maintaining high-quality customer service and care
  • Promoting and selling additional products and services
  • Meeting key performance metrics and/or productivity goals
  • Providing knowledgeable and courteous repair service
  • Looking for ways to improve business performance and enhance the customer experience
  • Communicating benefits of the Value Added Services Process to the customer
  • Maintaining truck stock inventory within the prescribed company guidelines and standards
  • Following the truck maintenance schedule and keeping a clean, organized truck

REFRIGERATION REPAIR * APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN

As a Refrigeration Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include:

  • CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs).
  • High school diploma or general education degree (GED)
  • At least 1 – 2 years of residential refrigeration repair experience, preferred
  • Ability to use a computer for parts inquiries and ordering
  • Working mechanical knowledge, including the use of tools and test equipment
  • Ability to perform accurate repair of customer product
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Flexibility to work variable and flexible hours, including overtime
  • Must complete all technician training elements within required time frames
  • Must possess and maintain a valid state driver’s license for the state in which you are applying
  • Must pass Pre-employment drug screen and criminal background check
  • Must be at least 18 years of age
  • Ability to occasionally lift up to 100 lbs.

Equal Opportunity Employer / Disability / Vet.


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