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Samsung Electronics America

Solutions Architect

Hackensack, NJ

Position Summary

Provide pre-sales engineering support for the North America sales subsidiaries, system integrators and/or end customers with Samsung Solutions.

Role and Responsibilities

Provide pre-sales engineering support for the North America sales subsidiaries, system integrators and/or end customers with Samsung Solutions. Support Samsung subsidiaries, System Integrators with design and architectural drawings of Indoor LED, LCD Videowall, outdoor displays, AV distribution/switching systems, IP networking. Support System Integrators and End customers to optimize the usage of Software solution (customization/integration in their solution), which include Samsung MagicInfo Content Management Software and Tizen platform (SSSP). Support technical issues regarding SSSP, LED, LFD and other B2B display solution products in North America. Create presentation materials for training. Provide training to field engineers, clients, customer support teams. Liaise with key industry partners in Digital Signage marketplace and provide proactive market intelligence to HQ. Support customers with technical solutions, including implementation and some maintenance support. Coordinate with multiple workgroups to ensure business task is completed. Attend and support the Samsung and/or partner events.

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Skills and Qualifications

Master's degree in Computer Engineering, Civil and Environmental Engineering, Computer Science/Engineering, Electrical Engineering, a related field, or foreign equivalent and 2 years of post-baccalaureate experience in the job offered or related role. Applicants must possess 2 years of experience in the following: (1) Modeling using Computer Aid Design (CAD) tool; (2) Sales Engineering, Digital Signage, and the Display industry; (3) Project Management including Utilizing Gantt Chart to manage project; (4) Database Management; (5) developing documentations for response to commercial RFP, RFIs, and RFQs; (6) researching and authoring technical whitepapers; and (7) environmental analysis for Installation site. 20% domestic travel required.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Client-provided location(s): Ridgefield Park, NJ, USA
Job ID: Samsung_Electronics_America-R79123
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program