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Samsung Electronics America

Logistics Coordinator - Account Management

Santa Ana, CA

Position Summary

Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation
and growth are driven by an inclusive culture and a diverse workforce. We're seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung family and be part of the team that's creating a better future.

Role and Responsibilities

Samsung Electronics America is looking for a Logistics Coordinator, Account Management for an open position within our supply chain network. Position is based in Santa Ana CA. This role is designed to monitor and support day to day operations and will be responsible for the logistics cycle for all customer orders.

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RESPONSIBILITIES

  • Establish and manage relations with 3PL, Samsung entities, and Customer
  • Lead training and enrichment of department staff
  • Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
  • Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network
  • Provide status of orders to various business units within Samsung
  • Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system
  • Track and resolve warehouse and carrier shipping errors
  • Attention to detail and ability to identify process improvements and streamline existing processes
  • Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
  • Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
  • Actively support team projects and effectively communicate with team members
  • Ad hoc reporting/project Management

Skills and Qualifications

  • Bachelor's Degree in Supply Chain preferred or 1-2 years' experience with 3PL warehousing, transportation and account/order management

Preferred Skills

  • Demonstrated ability to analyze information to identify, escalate and make recommendations
  • Strong interpersonal and communication skills including written, verbal, and active listening
  • Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas
  • Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience a plus

    SAP and TMS experience required
  • In depth understanding of logistics industry's standards and best practices
  • Strong time management, organization, prioritization and follow up skills
  • Ability to complete tasks and solve problems with limited guidance and direction
  • Demonstrates a strong work ethic and ability to learn
  • Excellent problem solving, decision making, and analytical skills
  • Ability to support weekend, holidays, and overtime requirements as needed
  • Ability to travel as needed

#LI-PV1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Compensation for this role, for candidates based in CA, is expected to be between $64,500 and $67,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate

Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Client-provided location(s): Santa Ana, CA, USA
Job ID: Samsung_Electronics_America-R77337
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program