Technical Architect, Salesforce Industries
- Bengaluru, India
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Job Category Customer Success Group
The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners.The Technical Architect will be responsible for successfully designing and building the Salesforce industry specific Vlocity Health, Insurance and Communication solutions and technologies in Salesforce Cloud.
It also requires that the Technical Architect maintain an ongoing comprehensive understanding of the cloud-computing ecosystem. Technical Architects typically will specialize in a salesforce platform (e.g. Force.com (Sales, Service, Community, IoT, Einstein Clouds), Marketing Cloud, Commerce and Health Cloud) but the ability to develop solutions cross-cloud is becoming more critical.
Working closely with Delivery Managers, Functional Solution Architects, and if required directly with clients to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go forward solution is easy to maintain and meets best practices. This includes a lead role in project discovery and definition workshops, contributing in creating scope and
development estimates, and documenting requirements and designs.
Collaborate with internal stakeholders (sales/pre-sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.
Designing transformational technical solutions and working directly with customers to meet their business requirements in accordance with industry best practices.
Leading and mentor the development and QA teams on the project.
Responsible for the application design, development and support of Salesforce related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.
Through the use of UML diagrams, design documentation and best-practice methodologies; candidate will be responsible for the detailed design of Salesforce related projects from inception through production support.
Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.
Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Force, Visualforce and J2EE technologies.
Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.
Develop POCs or help customers and partners with complex coding tasks.
Identify and lead internal initiatives to grow the consulting practice; contribute to the overall knowledge base and expertise of the community.
BA/BS degree or equivalent
8+ years of experience in developing technology solutions.
3+ years of experience in managing client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Domain Experience in Health, Insurance or Communication will be an added advantage.
Excellent written and spoken communication skills.
Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background. Specializes in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the clients needs.
Experience in Salesforce (SFDC) CRM with end to end implementation experience.
Salesforce.com integration experience, including between different business systems as well as working with integration tools.
Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
Strong experience with configuration, customization, programming with Lighining Aura Components
Knowledge in LWC.
Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls.
Ability to define the system landscape, to identify gaps between current and desired end-states and deliver a CRM solution.
Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow.
Programming experience with the following, APEX, J2EE, HTML, XML, JSON.
Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.
Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions.
Ability to work independently and be a self-starter.
Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
Ability to travel to client sites as needed (average of 30-50%), but maybe higher or lower based on the engagement.
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