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Job Category Sales
Job Details Job Title: Strategic Account Manager - B2C Commerce
Location: United Kingdom, London
Focus Industries: 1 role for Retail and 1 role for Consumer Goods
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model . These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company ten years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.
Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers and partners, we are working to improve the state of the world.
Be successful together:
Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.
Salesforce UK, operating business unit of Salesforce global, aligns to the same objectives, strategic vision and country goals, which are built as one team. We are intentional about creating an inclusive community where every individual’s voice is heard and everyone is empowered to be their authentic self. We foster creativity and innovation at every level on our journey.
Diversity & Inclusion:
One of Salesforce's core values is Equality. Salesforce believes in equal opportunity employment for everyone. Salesforce also promotes and respects work-life balance, because we believe that enhancing individual and professional growth is key to global success.
Commerce Cloud is the world's leading B2C and B2B commerce solution. Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels — mobile, social, web, and store.
Commerce Cloud helps retailers create seamless, personalised customer experiences — from shopping to fulfillment, to customer service. Using innovative data science, our predictive intelligence enables you to deliver a 1-to-1 shopping experience, and our robust partner ecosystem ensures satisfaction and growth from planning to launch, and beyond.
Role description :
We are currently looking for a driven and enthusiastic sales professional to join a growing sales team. The team has a focus on growing the B2C Commerce Cloud business in the market across all industry verticals.
At the moment we are hiring for our Strategic accounts business and we have openings aligned to Retail and CPG customer
As a sales account executive, you will drive business opportunities through the end to end sales cycle engaging with senior business and IT executives within the assigned customer base. Your main focus will be to manage existing relationships andacquire new customers.
You will be working in an innovative and growing environment.
Salesforce offers a collaborative, innovative environment where you will be empowered to sell business applications solutions and be set up for success.
• You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst
expanding existing accounts.
• Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the
Business Development Manager.
• Create and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
• Engage with prospect organisations to position salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
• Daily update of the salesforce.com system with accurate customer and pipeline data.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
Proven track record of selling software or technology at C-level into accounts with a min of 2000 employees; preferably from the Retail or Consumer Goods industries. You will have 5+ years of quota carrying software or technology sales, account management and virtual team leadership experience.
Across all sales teams, we are looking for the following attributes:
Consultative selling experience
Can articulate ROI
Objection Handling Skills
Strong business acumen
Planning and Closing Skills
Strong Communication Skills
Can collaborate and influence in a “win as a team” environment
Has a drive for results
Our Benefits. Get taken care of.
When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts.
Receive exceptional care.
Essential benefits to cover your fundamental needs. Access to expert medical advice. A second opinion program. Health advocacy, chronic condition, and travel coverage programs.
Trek toward prosperity.
An ESPP program to build future financial security. Expert coaching to help define and meet financial goals.
Put family first.
Flexible parental and caregiver leave. Gradual return-to-work options for new parents. Adoption, fertility, and surrogacy benefits included.
Improve your community.
Salesforce founded the 1-1-1 model of integrated corporate philanthropy and gives 1% of employee time, technology and equity to help improve communities around the world. Nonprofit donations matched up to $5,000 per year. Seven days paid volunteer time off per year. Awards and grants given to top volunteers.
Revive and unplug.
Generous time off and holidays. In-office meditation rooms.
Embrace your wellness.
£100 monthly wellness reimbursement. Employee-exclusive webinars and events with tips and tricks to live well.
£5k Education Allowance
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .
Salesforce welcomes all.