Solution Engineer, Salesforce Industries

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

SE Salesforce Industries

We are seeking an experienced and highly motivated Principal Solution Engineer to join our team, with a critical focus on the Consumer Goods (CG) and Retail industries. This is a strategic role that combines deep industry knowledge with a passion for innovation in Artificial Intelligence (AI) and Data.

Also known as a "Pre-Sales Consultant" or "Sales Consultant," the Principal Solution Engineer is responsible for presenting our product offerings and architecture in the best light to prospects and customers, building confidence in the company's technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, you must have a strong desire to leverage your technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, and configure and effectively demonstrate solutions that deliver business value.

Your Impact in Our Team

We are looking for an individual who is completely motivated by the new world of AI and Data, who can work autonomously, innovate, challenge, collaborate, communicate, learn, and problem-solve.

• Technical Leadership: Act as a deep product and industry expert, teaming with Account Executives to develop sales strategies and solutions that address customer needs in new and existing CG and Retail accounts.
• AI & Data First: Leverage expertise in AI, automation, Generative AI Strategy, and LLM-based Autonomous Agents to configure and present solutions that solve our customers' challenges.
• Industry Expertise: Understand customer needs through detailed discovery of their industry processes to identify value and challenges addressable by our platform.
• Compelling Demos: Build and present customized, functionally relevant demonstrations, taking ownership of the 'technical win' in the sales cycle.
• Feedback Loop: Provide valuable customer feedback to the Product Management and Engineering teams to capture new requirements and enhancements.
• Culture & Mentorship: Bias towards making those around you successful; you are comfortable working as a team player and mentor in a fast-growing organization.
• Strategic Communication: Communicate efficiently up, down, and across an organization, summarizing complex concepts and solutions to senior internal and external individuals and teams (including C-level executives).

• Proven experience in one or multiple solutions/clouds, such as:
  
  
  • Salesforce Retail and Consumer Goods Cloud
  • Sales/Service/Experience Cloud
  • Omnistudio (preferred)

• Expertise in one or multiple key industry domains:
  
  
  • Trade Promotion Management & Optimization (TPM/TPO)
  • Account Planning and Management
  • Retail Execution and Visit Planning/Execution
  • Important Metric Management (e.g., Perfect Store, Share of Shelf)
  • Knowledge of Salesforce Maps and Sales Agreement (preferred)

• Experience in AI, automation, Generative AI Strategy, and LLM-based Autonomous Agents.
• Knowledge of the related applications, the AI landscape, and other cloud technology.
• Strong understanding of modern systems architecture including on-premise and cloud-native systems.
• Ability to build impactful assets, demonstrations, and prototypes.

• 8-10+ years of software/business application sales consulting experience.
• Proven success as a Solution Engineer/Pre-sales Engineer/Pre-sales Architect or similar role.
• Established and experienced pre-sales professional, ideally with previous experience as a Sales Engineer/Architect for a CRM/AI company or similar technology.
• Experience in project delivery and working with large groups in pressurized environments to deliver challenging complex proposals, solution designs, and solutions.
• Solid presentation and communication skills, with the capability to translate business requirements into compelling software demonstrations.
• Continuous learning attitude with a demonstrated history of self-enablement and advancement in both technology and behavioral areas.
• Self-management and organizational skills, able to prioritize work based on an evaluation of different requirements.
• Ability to travel based on territory alignment and region.