Software Engineering LMTS

The Salesforce Marketing Cloud Engagement Infra Platform Team consists of smart and tenacious engineers dedicated to excellence through platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be functional, scalable, secure, and maintainable.

Our team is responsible for the Salesforce Marketing Cloud Infrastructure Platform, both first party and public cloud. As our platform grows both in size and complexity - we must consistently provide top-tier platform for running the business today, and support the tremendous scale in the near future. We are looking to grow our team to develop and manage our next generation of software/hardware systems designed to maintain our world-class data platform.

As a Linux Engineer, you will contribute to the DevOps culture on the Linux Team that spans the globe by contributing to our automation and CI/CD toolset to orchestrate thousands of servers in perfect harmony.

Your Impact

Build scalable, elastic services, capable of running in private Salesforce data centers and in public clouds
Design high-quality systems to improve platform security, reliability, availability, and scalability
Design, build, configure, test, update, document, implement scripts, and automate operational support in multiple infrastructure environments at world-scale
Collaborate with development, architecture, and release teams, providing architectural design recommendations, driving standards for effective transition to production operations.
Build efficient components/algorithms/services to serve high volume of requests with low latencies. Conduct performance tuning, performance monitoring, capacity planning, and other related monitoring.
Create, document, and test backup and recovery procedures including Operational and Disaster Recovery scenarios
Design, document, implement smart thorough testing and environmental upgrade strategies to ensure quality delivery
Continuously integrate and deploy your code, monitor live services and supporting hardware, setup alerting mechanism to ensure system health and availability. Learn through data-driven feedback loops to improve it
Participate in Code Reviews, cross train and mentor other team members
Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available, but have a life outside of work - we are about balance.
Be able to upscale your team and other teams in the same organization proactively with ideas and learnings from experience in the relative topics
Participate and lead in the development of team/organization long range plans and roadmaps
Demonstrate strong technical expertise in your team's domain area and focus on the most challenging deliveries
Advocate for strategic improvements in response to changing service conditions
Synthesize information coming from outside your organization (architectural guidelines, workgroup results, best practices) and guide your team to put this information into practice

Basic Qualifications

BS degree and over 7 years of prior relevant experience or Master's with 5+ years of prior relevant experience
Strong knowledge of basic programming concepts and respective scripting languages. One or more of the following: Bash, Go, Ruby, Python
Broad knowledge of Linux Operating Systems internals and Virtualization platforms
Strong experience in automating variety of Infrastructure and administration tasks
Working Knowledge of CI/CD, DevOps, Configuration Management and Infrastructure as-code principles
Experience with Source Code Management concepts and tools such as Git
Experience working with and troubleshooting large, highly available and high performance systems
Experience with Agile development methodology
Be available for after hours on-call support and will be required to apply production packages during non-peak hours
Experience with leading projects that involve more than the immediate scrum team

Preferred Qualifications

Experience with monitoring solutions, such as - Prometheus, Grafana, or Splunk
Ability to manage system issues, updates and upgrades for both first party and public cloud
Experience with public cloud development (e.g. AWS, GCP, Alibaba, and/or Azure platforms)
Experience with containers (Docker) and related orchestration (Kubernetes)
Experience with Terraform, Github, Cinc (Chef), Jenkins, Spinnaker
Knowledge of data platform services, such as - Kafka, ElasticSearch, Memcached, or Redis.
Knowledge of data concepts related to relational databases and NoSQL stores
* Strong infrastructure engineering background

Accommodations

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Posting Statement

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