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Job Category Products and Technology
Salesforce powers some of the largest companies on the globe with its core CRM offering. Millions of connections are made from the Salesforce platform to destinations in other Salesforce properties as well as external destinations. A key component of the underlying infrastructure includes network software components built by the Connectivity and Edge teams for optimal and secure handling of traffic flows.
The Connectivity and Edge team is looking to add strong DevOps engineers who can help us in our growth to a multi-cloud and highly available global network infrastructure. Our software stack is based on leading edge open source software such as ETCD, BIRD, Open vSwitch, Envoy, Nginx and Squid. We are well underway on the path to transforming our software toward cloud native primitives that can run across multiple platform substrates.
You are the ideal candidate if you have a passion for live site service ownership. You have demonstrated a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high level language. You have good written and spoken communication skills.
Some attributes of successful candidates :
- Experience and passion for service ownership - owning a production service and ensuring its availability and health.
- Experience operating large scale distributed systems, especially in cloud environments
- Debug skills with the ability to learn new techniques in complex distributed systems
- Familiar with public cloud services with AWS and Google Cloud Platform
- Experience with domain specific languages such as Terraform, Spinnaker
- Familiarity with Kubernetes, Docker and modern CI/CD technologies
- Good knowledge with network technologies, such as TCP/IP, DNS, BGP, IPSec, TLS termination, HTTP proxies, HTTP caching
- Experience operating popular open source components such as ETCD, REDIS, Nginx, Envoy, BIRD, OpenVSwitch, Libreswan on Linux or Unix-like operating systems
- Good automation skills in a high level language such as Python or GoLang
- 6+ years of operational experience
- Experience with Python or Golang or other high level language in a Linux/UNIX data center environment
- Experience owning and operating a mission critical service in production
- Experience using telemetry and metrics to drive operational excellence
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