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Salesforce

Salesforce QA Analyst

Hyderabad, India

Job Details

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Job Category Customer Success Group

Job Details
We’re looking for a Quality Assurance professional with a passion for delivering high quality to our customers. You will be responsible for testing applications built on the Salesforce platform which includes core cloud, Heroku and Marketing Cloud.

Under this job role, we are looking for someone with exposure to quality engineering frameworks, and hands-on testing experience on the different Salesforce clouds, Integration and Data Management

Responsibilities :

  • Collaborate with client stakeholders to define requirements, deliverables, set and manage expectations
  • Requirement Analysis, Test Effort estimation, Test Design, Test execution, Defect Management and Test reporting
  • Provide a practical approach to complex testing, specifically in the areas of the automation of test cases for the purposes of regression testing.
  • Familiar with source code, version management, and code deployment standards. Ensure that QA processes and procedures for test environments are followed and that the integrity of the various environments are not compromised.
  • Ensure adherence to standardized QA policies, processes and documentation standards.
  • Help define test cases. Test case reviews during projects to ensure quality and appropriate design patterns are followed
  • Maintain a target billable utilization aligned to the role
  • Liaise with Salesforce product teams to support client implementations
  • Working remotely, while collaborating with global teams for delivery across geographies. We may need you to be flexible with your work hours
  • Interact, communicate and follow through with development & customer teams throughout testing phase
  • Ability to adapt to customer processes and integrate them into day to day work as needed without compromising best practices and quality
  • Assist in internal defect triage calls
  • Assist customer with UAT testing as needed
  • Assist with UAT defect triage calls

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Requirements

  • Minimum of 4 years of experience in a QA capacity
  • Minimum of 2 years hands-on experience with Salesforce platform
  • Strong understanding of SQA methodologies.
  • Understanding of Agile/Scrum methodology and working experience in an Agile environment is a must.
  • Great attention to detail and ability to identify, isolate and document defects
  • Experience in large-scale software deployments .
  • SCRUM & Salesforce certification(s) a big plus
  • Understanding of test automation framework design models and best practices a big plus
  • Ability to adapt to short sprint cycles (2 weeks)
  • Experience in the full software lifecycles from design to deployment
  • Excellent communication skills required and able to work independently
  • Ability to motivate people, instill accountability and achieve results
  • Ability to understand and create test plans from specifications or verbal communications.
  • Provide a practical approach to complex testing, specifically in the areas of the automation of test cases for the purposes of regression testing.
  • Familiar with source code, version management, and code deployment standards. Ensure that QA processes and procedures for test environments are followed and that the integrity of the various environments are not compromised.
  • Ensure adherence to standardized QA policies, processes and documentation standards.
  • Help define test cases. Test case reviews during projects to ensure quality and appropriate design patterns are followed
  • Maintain a target billable utilization aligned to the role
  • Liaise with Salesforce product teams to support client implementations
  • Working remotely, while collaborating with global teams for delivery across geographies. We may need you to be flexible with your work hours
  • Interact, communicate and follow through with development & customer teams throughout testing phase
  • Ability to adapt to customer processes and integrate them into day to day work as needed without compromising best practices and quality
  • Assist in internal defect triage calls
  • Assist customer with UAT testing as needed
  • Assist with UAT defect triage calls


Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Job ID: Salesforce-JR81069
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns

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