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Salesforce

B2C Technical Consultant/Architect

Singapore

Job Details

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Job Category Customer Success Group

Job Details
Senior Consultant / Technical Architect – Commerce Cloud
Location: Singapore, Hong Kong or Thailand

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are motivated by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which utilizes 1% of our time, equity, and product to improve communities around the world.

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Salesforce B2C Commerce Cloud, the category-defining leader of enterprise cloud commerce solutions, empowers the world’s leading retailers to continuously innovate in our complex, consumer-driven world. Commerce Cloud’s open cloud platform provides unique benefits including seamless innovation, the LINK ecosystem of integrated best-of-breed partners, and community insight to optimize customer experiences. These advantages enable Commerce Cloud customers to lead their markets and grow faster.

We are seeking a Technical Consultant/Architect to support the full implementation life-cycle, from scoping to deployment in an evolving ecosystem consisting of clients and solution partner. The successful candidate will represent Salesforce Commerce Cloud Practice as a Subject Matter Expert externally and as a client advocate internally.

Responsibilities
  • Provide architectural and big-picture oversight for development of client implementations on the Commerce Cloud platform
  • Provide assessments and recommendations on the design of eCommerce systems, while integrating components built by developers and ensuring architectural integrity of the system
  • Responsible for coordinating the delivery of professional services to clients
  • Technical Leading a team of solution partner and/or client developers and specialists to meet specific client requirements; responsible for ensuring an optimal system architecture to facilitate the successful completion of implementations
  • Provide technical guidance, mentorship, and coaching to solution partners and client developers regarding the implementation and maintenance of eCommerce solutions based on Commerce Cloud best practices.


Qualifications
  • Minimum of four (4) years of relevant technical & architecture experience, preferably in enterprise-level or SaaS environment.
  • 2-3 years of relevant hands-on experience in any e-commerce platforms: Salesforce Commerce Cloud/Demandware, Magento, Shopify, Hybris or any other similar digital commerce platform.
  • Practical experience implementing web technologies (client- and service-side) is key, and affinity to remain connected to the code is required
  • Strong written and verbal communication skills and ability to effectively synthesize business requirements into technical outcomes for varied audiences
  • Experience in dynamic situations and able to shift gears comfortably and effectively
  • Capable problem-solver that uses meticulous logic and methods to solve difficult problems with effective solutions
  • Travel requirement per year: 30 to 50% within the assigned region


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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Job ID: Salesforce-JR83070
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns

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