Senior Scrum Master

Sailthru is one of the fastest growing SaaS companies in NYC. Our retail and publishing customers are among the largest organizations worldwide and they use our platform to provide a connected customer experience across email, web and mobile. We use data science to drive predictive marketing. We’re a technology team that:

  • Builds small, collaborative teams across engineering, data science, data platforms, and ops
  • Solves challenges that make a real impact on the day-to-day operations of our 400 customers
  • Scales our platforms to handle billions of monthly inbound and outbound messages
  • Works in a leading-edge, technology focused environment
  • Makes significant contributions to the scalability of our technology and has a voice in the direction of our product and operations

Who you are

  • You are an experienced servant leader who works hands-on with agile teams
  • You communicate well with engineers and product owners and build respect through what you say and do
  • You’re a voice of reason and authority and can help teams see what processes work and what don’t
  • You’re enthusiastic and high-energy and love problem solving and shipping software
  • You’re focused on continuous improvement and strive to make the teams and environments around you better every day
  • You’re transparent and fair, and skilled at getting teams to resolve conflicts and confusion
  • You understand the value of incremental delivery as well as backlog tracking, burndown metrics, velocity, and task definition

How you’ll grow

  • You’ll get to work with multiple agile teams and own overall process improvement
  • You’ll get to manage large and complicated projects and run them to completion
  • You’ll get to help non-agile teams understand and develop their processes
  • You’ll identify and coach internal agile champions
  • You'll be a mentor for the agile process

What we’d like

  • Multiple years of experience leading and improving team meetings, such as daily scrum, sprint planning, retrospectives, backlog grooming, and sprint reviews
  • A skilled communicator who understands well how to determine and communicate status and timeline changes
  • A positive mindset and demonstrated history of continuous improvement in teams
  • Experience managing project risks and cross-team dependencies
  • Record of success monitoring and tracking team roadmaps and milestones
  • An experienced JIRA wrangler

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