Sailthru is one of the fastest growing SaaS companies in NYC. Our retail and publishing customers are among the largest organizations worldwide and they use our platform to provide a connected customer experience across email, web and mobile. We use data science to drive predictive marketing. We’re a technology team that:
- Builds small, collaborative teams across engineering, data science, data platforms, and ops
- Solves challenges that make a real impact on the day-to-day operations of our 400 customers
- Scales our platforms to handle billions of monthly inbound and outbound messages
- Works in a leading-edge, technology focused environment
- Makes significant contributions to the scalability of our technology and has a voice in the direction of our product and operations
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Who you are
- You are an experienced servant leader who works hands-on with agile teams
- You communicate well with engineers and product owners and build respect through what you say and do
- You’re a voice of reason and authority and can help teams see what processes work and what don’t
- You’re enthusiastic and high-energy and love problem solving and shipping software
- You’re focused on continuous improvement and strive to make the teams and environments around you better every day
- You’re transparent and fair, and skilled at getting teams to resolve conflicts and confusion
- You understand the value of incremental delivery as well as backlog tracking, burndown metrics, velocity, and task definition
How you’ll grow
- You’ll get to work with multiple agile teams and own overall process improvement
- You’ll get to manage large and complicated projects and run them to completion
- You’ll get to help non-agile teams understand and develop their processes
- You’ll identify and coach internal agile champions
- You'll be a mentor for the agile process
What we’d like
- Multiple years of experience leading and improving team meetings, such as daily scrum, sprint planning, retrospectives, backlog grooming, and sprint reviews
- A skilled communicator who understands well how to determine and communicate status and timeline changes
- A positive mindset and demonstrated history of continuous improvement in teams
- Experience managing project risks and cross-team dependencies
- Record of success monitoring and tracking team roadmaps and milestones
- An experienced JIRA wrangler