Technical Product Manager - Infrastructure

Who we are: connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

We're headquartered in downtown Seattle. We're an agile, fast-growing startup, and our leadership comes from some of the country's most respected tech companies. We've been named among Seattle's "Best Places to Work" in Seattle Met magazine, Seattle Business Magazine, and the Puget Sound Business Journal." We're also a recipient of Seattle Business Magazine's 2015 Tech Impact Awards. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.     

Who we're looking for:

Rover seeks a passionate, experienced Technical Product Manager to execute the initiatives to scale our Infrastructure organization.  This position is responsible for overseeing the successful delivery of the Infrastructure organization’s global initiatives. Rover is transitioning from a small to large company and there is a lot of opportunity to help and shape the direction of the department.
The ideal candidate is detail-oriented, has excellent communication skills, loves to work on cutting edge technology and has a propensity for problem solving.

What does Infrastructure at Rover look like?

The infrastructure that powers Rover’s consumer facing web app runs in AWS. It is fully automated (IAC and CI/CD) with Kubernetes as its strategic platform. Rover’s data infrastructure has AWS Redshift as its centerpiece which together with a data lake supports various traditional and machine learning based applications. External services play an important role in Rover’s infrastructure. The IT environment uses very little on-premise hardware and leverages hosted services whenever possible to support end user systems.

The teams of the Infrastructure organization are responsible for data, IT, machine learning and cloud at Rover. Most of our customers are engineers, but collaboration with teams outside of the Tech organization is common.

Your Responsibilities:

  • Plan, lead and roll out projects related to Infrastructure
  • Work with project stakeholders to find and define requirements
  • Track and monitor project progress in a collaborative and transparent way
  • Be the voice of Infrastructure in project planning and review meetings/presentations with partner managers and Senior Technical Leadership
  • Architect solutions for appropriate processes and drive innovation across the team
  • Proactively seek out problems and design solutions for those issues
  • Facilities discussion across teams discussing ways to improve the Infrastructure organization’s product offering to the business
  • Support various infrastructure related programs

Your Qualifications:

  • Bachelor's Degree in CS, Project Management or related field or equivalent experience (Masters Degree a plus)
  • 2-4 years’ experience in Project and Program Management
  • Experience with Cloud based IT Environments
  • Thorough understanding of a large array of IT processes and best practices
  • Strong organizational skills
  • Skill with multiple project management methodologies including Agile
  • Deep experience running projects for multiple initiatives simultaneously
  • Superior communication, influencing and interpersonal skills
  • Ability to match the needed communication style to the situation

Why we'll hire you:

  • You employ a variety of flexible frameworks to manage the deluge of inputs into the organization
  • You can communicate easily with technical and the non-technical people
  • Given a problem, you look for multiple solutions and know the pros and cons to eachYou are self-started and self-directed
  • You have a passion to help architect a leading-edge infrastructure organization
  • You believe in our mission as a company
  • You know when to call it 'good enough' and deliver, and when to put in the extra time to improve the end product
  • You like to work hard, but have fun while you're doing it!

Benefits of Working at

  • Competitive compensation
  • 401k
  • Stock options
  • 4 weeks paid time off
  • Competitive benefits package, including medical, dental, and vision insurance
  • Commuter benefits
  • Bring your dog to work (and unlimited puppy time)
  • Doggy benefits, including $1000 toward adopting your first dog
  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs)
  • Free catered lunches semi-monthly
  • Regular team activities, including happy hours, snow tubing, game nights, and more
  • 50 free dog walks a year

Rover embraces diversity and opposes discrimination.
This position is based at Rover HQ in Downtown Seattle.
Candidates must be eligible to work in the US.

See Inside the Office of Rover

Founded on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover makes it easy for pet parents throughout the U.S. to find and book five-star dog sitters. connects dog owners with the nation's largest network of pet sitters and dog walkers, offering in-home boarding, pet sitting, dog walking, and day care. It's a one-stop shop for loving and trustworthy pet care providers.

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