Senior HR Business Partner - Tech and Product teams

Who we are:

Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.  Headquartered in downtown Seattle, we're an agile, fast-growing startup, and our leadership comes from some of the country's most respected tech companies. We've been named among Seattle's "Best Places to Work" in Seattle Met Magazine, Seattle Business Magazine, and the Puget Sound Business Journal." We're also a recipient of Seattle Business Magazine's 2015 Tech Impact Awards. Needless to say (but we're going to say it anyway) — we love dogs, and we wouldn't dream of going to work without them by our sides.

Who we're looking for:

Over the last 7 years, Rover has achieved many important milestones, however we are most proud of the culture we’ve built and the many wonderful employees we’ve hired into our organization over the years. We are looking for a seasoned and strategic HR professional who will help us maintain our current culture while scaling best practices, employee relations and benefits as we venture into the next phase of our growth.

In this role, you will own all HR support for our Product, Data Science, UX and Engineering Teams. Along with the rest of the People Operations team, you will be influencing and supporting decisions on organization design, compensation, diversity and inclusion, employee development and talent density. This position will have a huge impact on our business and our culture as we continue to expand in the US and abroad.

The ideal candidate for this role has successfully supported engineering and product teams at several high-growth tech companies.  A background with significant experience supporting diversity, inclusion and equity programs is highly desired. They will understand themes from our data analysis (surveys) and design initiatives that maintain strengths and improve areas of opportunity. They will partner with senior leadership to design programs which ensure new managers are set up to be strong leaders as the business continues to grow, expand and scale. They will analyze, diagnose and revise people programs, policies, and practices to sustain positive employee relations and highly effective organizations.

Your Responsibilities:

  • Partner with senior leaders and their teams to develop and execute the HR strategies and activities which foster growth, innovation and organizational effectiveness. This includes taking ownership for designing, building and implementing programs, processes and tools to help set up managers and employees for success
  • Diagnose and assess the human resources needs in areas such as organizational design, performance management, employee relations, compensation, career development and leadership development as well as drive the appropriate solutions in these areas
  • Apply leadership development and change management expertise to support a dynamic, growing and scaling business - developing and supporting leaders and managers to successfully achieve business goals
  • Partner with business leadership to identify opportunities to attract, develop and retain people to achieve their fullest potential
  • Serve as the Diversity and Inclusion (D&I) subject matter expert on the Rover People Operations team. Apply thought leadership to increase diversity, inclusion and equity across both assigned client groups and Rover-wide through the development of innovative programs and practices
  • Coach and counsel managers on maintaining positive employee relations for a wide range of issues. May include conducting investigations in response to employee relations issues and recommend/implement courses of action based on investigation results
  • Assist with the communication and rollout of Rover-wide HR programs and policies
  • Perform other miscellaneous duties as required and assigned which may include cross-team initiatives across our US and international locations
  • Support maintenance of human resource information system records and use people and organizational data and analyses to proactively identify opportunities and interventions
  • Maintain compliance with federal, state and local employment and benefits laws and regulations
  • Handle ER issues in ways which are consistent with our core values
  • Be the liaison between HR, Legal, Finance and our Business Partners
  • Help us create HR strategies and activities which foster growth, innovation, and organizational effectiveness.
  • Help us make Rover the best place our employees have ever worked!

Your Qualifications:

  • 5+ years work experience in an HR Generalist/Business Partner role including, performance management, change management, and employee communications
  • Experience managing cross-functional projects and initiatives
  • Empathetic, vulnerable and passionate about driving the right business outcomes
  • Expert in handling employee relations issues
  • Strong verbal and written communication skills
  • Strong analytical skills. Experience using and presenting data to make decisions
  • Experience managing cross-functional projects and initiatives
  • Outstanding interpersonal and leadership skills; a role model for the use of the concepts and skills we teach and exceptional commitment to our Core Values
  • Strong Project/Program Management Skills
  • Ability to relate to, influence and coach employees at all levels in the organization
  • Team building and team development capabilities
  • Experience working with C-levels is a plus
  • Experience working with remote employees is a plus


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