Operations Manager, Care & Safety
Title: Operations Manager
Location: San Mateo, CA
Roblox’s Imagination Platform is ushering in the next generation of entertainment, enabling kids of all ages to imagine, create, and play together in immersive 3D worlds. Powered by a global community of millions of developers and creators, Roblox allows anyone to build, publish, and monetize any experience imaginable.
comScore ranks Roblox as one of the top online entertainment platforms for audiences under the age of 18 based on average monthly visits and time spent. In addition, Roblox has been named one of America’s Fastest-Growing Private Companies on the Inc. 5000 for the past two consecutive years.
Work with the most passionate, team-oriented, visionary, crazy-smart people you’ll ever meet. As the Operations Manager with our Care and Safety organization you will create scalable programs, processes and documentation practices to ensure operational consistency and compliance on a global level.
- Highly analytical with strong business acumen
- A natural process improver and creative problem solver
- Meticulously detail-oriented, with strong communication, planning and organizational skills
- Collaborative, with strong relationship building skills to get things done in partnership with other groups
- Self-directed, with the ability to define your own work and processes
- Able to prioritize and multitask in a fast-paced ever-changing environment
- A strategic influencer, able to easily connect with any audience and take a leadership role
- Conduct needs analyses and identify compliance risks and gaps
- Create standardized documents, processes and policies and track process improvement and adherence to set standards and practices
- Drive process improvements and control implementation projects in tandem with key stakeholders and service teams
- Provide structure and formalize business line with program or policy creation
- 7+ years of business operations experience, including sales and marketing operations preferably with a focus on compliance/policy and driving business change management
- Consulting experience at a Big 4, leading strategy, program and process management
- The ability to clearly build, articulate the operating model and create an action plan
- Global experience a plus
- Excellent medical, dental, and vision coverage
- A rewarding 401k program
- Flexible vacation policy
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
- A super-cool Roblox Admin badge for your avatar
- Rock star status with our community
Roblox – Powering Imagination.
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