Enterprise Account Manager

    • Tel Aviv, Israel

About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies. Our customers include Wish, Prada, Samsung, Aldo, Finish Line, and more

About the Role

At Riskified, we succeed when our merchants succeed. As such, you'll be the merchant’s representative within Riskified, helping them to maximize the value they receive from our service. You will be expected to manage and prioritize their needs to ensure that they're happy and profitable. Your clients will include Fortune 500 companies, big-box retailers, startups, travel merchants, and much more. You'll be collaborating daily with various teams within Riskified, including Product, Analytics, Data Science and Development. 

What You'll Be Doing 

  • Be the primary point of contact for our most-important merchants. Build, monitor and communicate our KPIs to our clients
  • Conduct in-depth analysis of the most productive ways our customers can utilize Riskified’s solution, including identifying upsell opportunities
  • Provide strategic analysis and critical thinking as we plan long-term expansion
  • Work with all other teams within the company to optimize customer experience across our portfolio
  • Assist new customers as they join Riskified’s platform and begin using our services

Qualifications

  • 3-5+ years of experience in a client facing role, working with enterprise accounts
  • Superb writing and communication skills
  • Tech-savvy with strong analytical and technical skills
  • Great interpersonal skills and a team player
  • Problem-solver, resourceful and independent
  • eCommerce/FinTech background and/or experience working in a fast-growth B2B SaaS setting is strongly preferred
  • Bachelor's degree - preferably in a highly quantitative field 
  • Native English speaker - MUST

Life at Riskified

We are a fast-growing and dynamic startup with 500+ team members between our offices in Tel Aviv, New York City, and Shanghai. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some Tel Aviv Benefits & Perks:

  • Stock options for all employees
  • Keren Hishtalmut and pension 
  • Extra time off for parents and caregivers
  • Commuter and parking benefits
  • Team events, fully-stocked kitchen, lunch stipend, yoga, pilates, basketball, soccer, and more

In the News

Globes: Riskified raises $165M

Calcalist: Riskified is the Most Promising Startup in 2019

Forbes: Riskified Becomes a Unicorn (Hebrew)

CTech: Riskified Raises $165M 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

Geektime: Karin Moscovici, Top 10 CTOs and VP R&D in Israel


Back to top