Ring Retail Store - Key Holder

As a Retail Store Associate at our Westfield Topanga Mall location, you are a leader in sales, product knowledge, solution oriented, and highly influential in how you engage with customers and neighbors in the Ring store.  Your focus and objective will be to increase store sales, provide excellent service, and be a great face for the Ring brand. You should thrive in the store’s fast-paced, dynamic environment and exhibit good judgement to deliver a positive store experience for neighbors as they learn, shop, and get support for their Ring devices. This role requires a high degree of teamwork, collaboration, organization, and product knowledge to drive the brand mission and meet all sales goals.

Essential Responsibilities

  • Responsible to take ownership and help neighbors with recommendations for smart security solutions on the sales floor. Additionally, you will provide technical support and help navigate troubleshooting questions and issues. 
  • Be an expert on every current Ring product and feature as well as staying updated with future features, products, and partner integrations.
  • Ability to consistently deliver great customer experiences — no matter what the situation.
  • Meet sales goals that are set weekly, monthly, quarterly. You have strong people skills — you’re approachable, a good listener, and empathetic. 

Requirements and Qualifications

  • Experience working in a retail environment. 
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
  • Experience with Ring products, IOS and android operating systems, and general home networking experience.
  • Ability to adapt to challenges while remaining calm in a constantly changing retail environment. Self-starter, proactive, resourceful, flexible and effectively manage their time and resources.
  • Detail-oriented with the ability to multi-task and maintain a positive and professional attitude in a fast-paced environment

About Ring

Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home.

Ring LLC is proud to be an equal opportunity employer, and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring LLC. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Meet Some of Ring's Employees

August C.

Director, Operations

August focuses on employee needs and Ring’s overall success. He also works closely with communities and customers to ensure their home security needs are met.

Mimi S.

Director, Channel Marketing

Mimi works with Ring’s retail partners to create effective programs that educate store associates so they’re equipped to inform customers about the company’s home-security products.


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