Online Account Manager, Europe

Ring (www.ring.com) is looking for an Online Account Manager for Europe to lead and drive our online direct sales through Ring.com and select top online retailers. This role will be based in our Amsterdam office. You will drive the creation and execution of the online commercial strategy, manage online lifecycle of products, manage online activation and content, multiple language we sites, and drive improvements through analysis, planning and execution.


Note: Please submit resumes in English.

Primary Duties & Responsibilities:

  • Own and execute an online sales strategy for Europe that will drive Ring’s European growth while delivering an amazing customer experience country by country
  • Develop and manage direct sales from Ring.com throughout Europe, owning and optimizing the local web sites and digital customer journey.
  • Account manager for Amazon throughout Europe, starting with the UK, France, and Germany
  • Long &short-term planning, sales forecasts, and inventory management for all e-commerce channels
  • Feed into the online assortment planning for the .com and partner websites
  • Work with the Product Marketing team to ensure that content, campaigns and imagery are locally relevant, up to date, and driving our business forward
  • Accountable for day-to- day sales / merchandising on Ring.com and Amazon
  • Work with the Ring.com and partner teams to drive continual learning and optimization experiments, leading to an ever-stronger customer experience
  • Ensure that the brand is accurately and commercially represented on partner websites
  • Drive traffic through email, content, PLP, homepage representation, etc.
  • Ensure that the product/range/sales strategies are supported for all trafficked channels including SEO, PPC, Affiliates, retargeting and digital advertising
  • Actively provide reporting on all e-commerce channels. Deliver post-event analysis in conjunction with the Marketing team to improve future planning and promotions

Qualifications:

  • At least 3 years of experience with online sales within a retail consumer tech brand, including specific experience with Amazon required
  • Exceptional English language capabilities, both oral and written. Full proficiency in either German, French, (preferably both)
  • Excellent analysis capabilities and interpersonal skills
  • Must possess the ability to meet deadlines and be adaptable while working on a lean team in a startup environment

About Ring

Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro (HomeKit-enabled), Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home.

Meet Some of Ring's Employees

August C.

Director, Operations

August focuses on employee needs and Ring’s overall success. He also works closely with communities and customers to ensure their home security needs are met.

Eugene L.

Lead Software Engineer

Eugene and the Software Engineering Team create scalable software systems that are equipped to effectively handle millions of doorbell rings and motion alerts every day.


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