Senior Systems Engineer - Systems Architect

A Career at Rheem: Where Comfort Is Your Calling

At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives-every day.


Senior Systems Engineer / Systems Architect

The Senior Systems Engineer responsibility is to assist in the design, implementation, and support of Microsoft Technical Solutions. The Engineer will work closely with IT Management to identify, recommend, develop, implement, and support cost-effective technology solutions. The focus of this role is on Microsoft Technical Solutions

Architecture & Design

  • Leads efforts for the design of Microsoft technical solutions and assists in long range planning
  • Reviews existing implementations against Microsoft best-practices, recommending changes and implementing improvements
  • Assists in the development, recommendations, and maintenance of Microsoft technical standards, policies, and procedures
  • Reviews Disaster Recovery Procedures for Microsoft Systems and recommends changes, maintains documentation, and implements approved changes
  • Develops Disaster Recovery annual testing procedures for Microsoft Systems
  • Assists in determining the Office 365 / Cloud Strategy. Acts as the Subject Matter Expert for the architecture, planning, implementation, and support for Office 365 and Hybrid-Office 365 implementations

Operational Support

  • Acts as a primary resource to configure, install, support, and maintain standard Microsoft server hardware, software, and peripherals in both a virtual and non-virtual environment
  • A primary resource to design, configure, install, support, and maintain Microsoft Active Directory and Single Sign-on functionality
  • Responsible for the design and implementation of the System Patch process using SCCM
  • Ensure that systems are regularly patched with SCCM according to location, application, and company policy
  • Builds patch compliance reports and provides regular status updates to the Security team
  • Performs troubleshooting or assists and mentors junior staff as needed on troubleshooting the most difficult and pervasive technical problems associated with Microsoft applications (e.g., Office, Exchange, Skype for Business), Microsoft servers and network connectivity
  • Handles assigned tasks related to Microsoft procurement, documentation, reporting, etc...
  • Assists management in the control, establishment, and enforcement of security for Microsoft technology, desktops, and end-users

Project Support

  • Takes the lead role on Microsoft Technology projects and assist Management with the strategic vision
  • Lead project teams for implementations, upgrades, modifications, and enhancements
  • Represent the Microsoft interests of the Network Group on major projects of all sizes and scope within the Company
  • Handles other duties as assigned

Required Education& Experience :

  • Bachelor's Degree in Information Technology or related field of study
  • Certifications in Microsoft Technologies, MCSE preferred
  • Minimum of 7 years working experience as a Microsoft Systems Engineer, Solutions Architect, or equivalent

Required Knowledge, Skills, & Abilities

  • At least 5 years hands-on working experience with Microsoft Systems Center (SCCM)
  • Hands on working experience designing, implementing, and troubleshooting a patch management program utilizing SCCM
  • Working experience troubleshooting hardware and software problems with vendor support staff
  • Demonstrated experience migrating to Office 365, Hybrid Office 365, or Cloud technology
  • At least 7 years hands-on working knowledge of Microsoft Windows server operating systems and a minimum of 3 years working with Server 2012
  • At least 10 years hands-on working knowledge of Microsoft Windows desktop operating systems
  • Working knowledge of Ethernet networking (TCP/IP, DNS, switching) and a minimum of 1 year experience with routing and internet technologies
  • Strong user skills with Microsoft Office (Outlook, Word, Excel, and Powerpoint)
  • Ability to develop and use simple project schedules and standard project management terminology
  • Strong written and verbal communications skills
  • Ability to work after hours (system upgrades, troubleshooting, etc.)
  • Ability to provide non-business hour support (remote and onsite) and a rotating "on call" schedule within the Network Group
  • Ability to travel on company-related business (other Rheem locations, conferences, training, etc.) with short notice

Preferred Technical Experience :

  • VMWare ESX
  • Project management training
  • SCOM, Office 365, Sharepoint, Orchestrator, In-Tune

Rheem is an Equal Opportunity Employer

Notice to Third Party Recruitment Agencies:

Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, will become the property of Rheem.

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