Loan Officer Assistant

Job Summary:
The Loan Officer Assistant supports the Loan Officer with the administrative work of finding prospective clients, guiding clients through the loan application process and gathering information to ensure that an informed decision can be made.

Major Responsibilities/Activities
 Input of complete and accurate loan applications.
 Input of fees to ensure that loan is disclosed properly and within company policy and state and federal regulations for compliance purposes
 Assist in and perform upfront pre-qualifications, pull initial credit report and determine the best program for the client
 Assist with the pricing and rate lock of the loan
 Obtain accurate Automated Underwriting System (AUS) findings
 Request complete and full credit documentation from client
 Prepare loan to submit to processing department
 Work closely with the processing department to ensure that loan meets all commitment and closing dates
 Participate in weekly pipeline calls with processing and Loan Officers
 Respond to telephone calls and emails from Borrowers, Realtors and Attorneys
 Assist Loan Officer in marketing efforts to secure future loan production
 Other job duties as designated by RMS

Minimum Requirements (including licenses, registrations and certifications)
• Active licenses in appropriate jurisdictions are required.
• Strong knowledge of FNMA, FHLMC, FHA, VA, RD and State Housing lending guidelines and requirements.
• Loan Officer Assistant must exhibit analytical skills, data integrity and customer service skills.
• Strong math skills including the ability to calculate discounts, interest rate, commissions and percentages.
• Strong communication skills, pro-active approach, able to work independently and ability to multi-task.

Computer Skills
This position has familiarity with Microsoft Word/Excel/Outlook/SharePoint and the Internet. The Loan Officer Assistant is also proficient in using Encompass and automated underwriting systems (AUS) to include DU/DO, and LP along with in-depth knowledge of mortgage lending and mortgage regulations.


Meet Some of Residential Mortgage Services's Employees

Mike R.

Core Business Applications Manager

Mike is the primary administrator for RMS’ mortgage software and the peripheral applications that support it, responsible for system maintenance, updates, and customizations to improve performance.

Johanna H.

Underwriting Manager

Johanna manages a team of underwriters, guiding them as they strive to qualify potential borrowers and help eligible clients achieve the dream of owning their own home.


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