Product Manager

Are you equally comfortable working with geeks, business leaders, and customers? Do you love developing product solutions that maximize value to your customers while taking into account engineering challenges? Does it pain you to see someone struggle with a product you helped design? If so, a ReadyTalk Product Manager role might be a great fit for you!


Description


ReadyTalk Product Managers are responsible for defining product strategy and seeing it through implementation. It is a demanding and rewarding role. We work closely with business stakeholders, product marketing, user experience, engineering, customer-facing teams and customers to ensure we build products that meet market needs, add value to our customers, and are technically feasible. People who do well in this role are excellent problem solvers and communicators, are highly engaged and are able to speak geek with the engineers. The ultimate ReadyTalk Product Manager is able to envision, debate and articulate product solutions from concept through implementation.


Requirements:


  • Ability to understand big picture concepts and drive into the detail when needed to implement them
  • Strong communication skills (written and verbal) with a variety of audiences
  • Respect for multiple perspectives (e.g., user vs. engineering vs. business)
  • Ability to thrive in a collaborative environment
  • Excellent organizational, time management, and project management skills
  • Ability to manage multiple projects at one time
  • Flexibility to work outside of business hours as a release schedule requires
  • Experience in video conferencing, vCaaS or UCaaS is a plus
  • Experience using Agile (specifically kanban or SCRUM) is a plus
  • Bachelor’s degree or equivalent
  • 6 - 8 years of experience in a Product Manager, Strategist, Business Analyst, or equivalent role in a SaaS company

Product Market responsibilities:


  • Develop & articulate the vision and the benefits of the product
  • Evangelize the product internally and externally to customers and analysts and act as a champion for the product
  • Develop and maintain a deep understanding of the market, competition and target customers
  • Stay up to date on the VC community as well as technology trends
  • Understand and communicate how the product roadmap supports the desired business outcomes
  • Identify and assess new opportunities for fit with the product vision

Product Definition responsibilities:


  • Initiate and participate in product definition from concept through implementation
  • Manage business stakeholders, product marketing, and user experience to a defined schedule to meet product definition deliverables
  • Engage engineering in product definition process
  • Work with cross-functional teams to collect and represent product-related feedback and issues from users throughout the product lifecycle

Product Implementation & Management responsibilities:


  • Communicate priorities clearly to engineering team
  • Balance technical constraints with product priorities to ensure the right things are being worked on at the right time
  • Field questions from the engineering team during implementation
  • Validate that the system works as defined and meets customer needs
  • Partner with product marketing and other cross-functional team members to support product roll-outs


Meet Some of ReadyTalk's Employees

Courtney G.

Senior Director of Human Resources

Courtney drives ReadyTalk’s overall people strategy, which includes keeping an active pulse on the culture, employee engagement and development, and industry trends to ensure the company attracts and retains top talent.

Tim M.

Product Manager, Operations

Tim's focus is on developing easy-to-use technology that provides a space for spontaneous collaboration and allows ReadyTalk customers and co-workers to work wherever, whenever, and from whatever device they want.


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