AR Correspondent

A fantastic opportunity is available for an enthusiastic and experienced AR Correspondent to join team in Evansville, IN.

RB is the world's leading consumer health and home/ hygiene company. We work with the best people to challenge conventional thinking and keep giving people innovative solutions for healthier lives and happier homes, through our brands!

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Expected Areas of Competence

• Responsibility for managing a deduction portfolio for the US market and ensure appropriate account balances, resolution of differences and timely maintenance of accounts.

• Work closely with customers (both internal and external) for prompt repayment or funding of aged deductions to ensure achievement of target metrics.

• Use sound judgment and negotiation skills in fairly addressing customers' invalid deductions.

• Independently use, with a high level of efficiency, SAP- OTC, JDE, High Radius, Accelerate, Microsoft Office in an environment requiring immediate responses.

• Assist others in development through on the job learning experiences.

• Assemble, edit, and enter data into SAP, JDE and High Radius for customer notes.

• Exchange information with personnel within Customer Service, Sales and Logistics.

• Communicates effectively in both oral and written communications with conciseness and clarity. Maintain the highest level of professionalism in dealing with customers and internal clients.

• Provide information requested by supervisor to fulfill internal or external customer requirements.

• Works independently to prioritize individual tasks and influence the team to meet deadlines and commitments.

• Identifies and addresses opportunities to improve work processes.

• Maintain files, including supporting documents, in accordance with record retention schedules.

Perform other CFS responsibilities as assigned.

Experiences Desired

• 2+ years' experience in customer relations or the equivalent combination of training and experience.

• Demonstrated proficiency in Microsoft Excel usage as well as aptitude for other systems. SAP, JDE, High Radius experience strongly preferred.

• Demonstrated ability to analyze and interpret problems with various data sources and deliver recommended solutions

• Experience in a team based environment to support common goals across functions or locations.

Knowledge Desired

• High School Diploma or equivalent required with 2+ years of experience in a business office environment focused on report preparation and transaction processing. An Associate's degree strongly preferred.

• Understanding of how deductions impact the company's financial performance.

• Keen attention to detail and accuracy.

• Notable organizational and time management skills.

Exceptional communications and interpersonal skills.

Developmental Value :

• Opportunity to master multiple computer systems and implement process improvements.

• Take an active/supportive role in team activities to ensure agreed upon objectives are met.

• Enhanced understanding of a wide range of functions including sales, customer service, finance and logistics to optimize the working of deductions process.

• Effectively manage multiple priorities and demonstrate timeliness and accuracy.

Knowledge of Order to Cash processes.

Why RB?

• Fast paced. Tired of having to jump though endless hoops to get things done? Not here. We move fast and deliver.

• Growth. Frustrated by the lack of growth opportunities in your current company? Not here¡ RB takes pride in the development and continued growth of our employees through steady rotations and promotions.

• Autonomy. RM empowers you to OWN what you do.

• Iconic Global Brands. Take a look. You'll be surprised at how many you already have in your home.

• Feel good about the Company you work for! RB is committed to making the world a better place through betterrbusiness.

• Passport Stamps. Does working internationally interest you? Perform well and Global doors can open for you at RB.

• Work with smart people. We have a talented workforce that believes in sharing ideas to help each other, and the company succeed.

• Competitive base salaries and bonuses.

In return, RB will offer you a very competitive salary with excellent benefits, a fast-paced working environment with incredible opportunities to develop yourself, and the chance to progress your career within a truly global organization.

Apply Now for a chance to really change the game!


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