Strategic Account Manager

WHO WE ARE

Rainforest QA is modern testing for web and mobile apps. The Rainforest platform delivers all the resources needed to do fast, efficient QA. 

Rainforest combines a massive crowd of human testers with algorithmic management and VMs to execute web and mobile regression testing for continuous deployment. The best dev teams from companies like Intuit, Zenefits, Oracle, and IBM use Rainforest’s platform and API to execute and scale their QA activities more effectively. 

Rainforest is backed by some of Silicon Valley’s best investors including Marc Benioff, Jason Lemkin, Y Combinator, and Bessemer Venture Partners.

We're building a smart, curious, and driven team that is passionate about making the the lives of anyone with QA needs (and that's a lot of companies) easier. Learn more about what it’s like to work here!

What you’ll do

  • Create processes: Determine the land and expand process within our current structures; set criteria for success of a pilot with the sales and customer success teams
  • Partner with the sales & customer success teams to further grow accounts by selling in new products, increasing volume, and / or expanding within the organization
  • Own a quota: Identify expansion opportunities within prospects and current customers to help customers drive success throughout their organization
  • Develop a strategic account process based in best practices.
  • Gather business and technical needs of customers and drive solutions forward
  • Become an expert on all areas of the product with a keen ability to ask the right questions of customers to discover where opportunities can be uncovered
  • Partner with product and engineering teams to be an internal voice of key customer in product development

What we’re looking for

  • 3+ years proven experience owning strategic relationships at tech companies; experience with technical buyers, a plus
  • Someone who regular exceeds sales goals while delivering value to customers
  • Startup mindset: ability to adapt to rapidly evolving products and processes 
  • Relationship builder: a true people-person who enjoys building rapport with senior engineering leaders
  • Problem solver: a strategic thinker who is self motivated, great at self-managing, and connects the dots

How we'll reward you

  • Competitive compensation and stock options
  • 100% Medical, dental, and vision insurance covered (50% for dependents)
  • Daily catered lunch and snacks
  • Subsidized commuter benefits
  • Voluntary 401 k program
  • Generous vacation time
  • Professional development, in-office career coaching, and conference attendance
  • Dog friendly offices
  • Whatever desk setup you need to get your job done
  • Weekly team activities like happy hours, in-office yoga, and much more

OUR COMMITMENT TO DIVERSITY AND INCLUSION

At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet Some of Rainforest QA's Employees

Sharon L.

Business Operations

Sharon’s main duty in business operations is to ensure that all of Rainforest’s employees are always having a positive experience working for the company.

Edward P.

Software Engineer

Day in and day out, it’s Edward’s job to make sure that the Rainforest experience is the best that it can be for each and every customer through innovative engineering.


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