QA Consultant, East Coast

As a QA Consultant at Rainforest QA you'll work within the Professional Services Team to deliver Quality Assurance projects to our customers, work with members from various teams to develop innovative solutions built around the Rainforest platform, and continually find ways to understand our customers' objectives and be their trusted advisor. Candidates for this position can be based anywhere on the US east coast

What you’ll do

  • Manage and deliver Quality Assurance projects to Rainforest customers
  • Act as a trusted partner and QA advisor to customers
  • Hold status meetings, as appropriate, with customer team members
  • Effectively communicate information to executive team.  Resolve and/or escalate project issues in a timely fashion
  • Proactively investigate alternative approaches, technologies, or partnerships
  • Ensure project documents are complete, current, and readily transferable to CSMs post-project delivery
  • Strive for 100% customer satisfaction

What we’re looking for

  • 3+ years of consulting or professional services experience, with at least a year in a Quality Assurance role
  • Strong understanding of SDLC, DevOps and QA best practices and standard methods
  • Strong organizational, time management, and prioritization skills
  • Experience owning, managing, and driving multiple projects of high complexity, often simultaneously
  • Demonstrated ability in creating, communicating, and delivering actionable plans to a diverse audience, including executives
  • Passion for quality and for being a part of a fast-growing SaaS company
  • Ability to travel up to 25% of time

Bonus points for

  • Experience as a consultant for a Quality Assurance SaaS product

How we’ll reward you

  • Flexible, remote work options
  • 100% Medical, dental, and vision insurance covered (75% for dependents)
  • Generous vacation time
  • Competitive compensation and stock options
  • Voluntary 401 k program
  • Professional development, career coaching, and conference attendance
  • 3x per year onsites- we’ll fly you into our beautiful San Francisco office to spend quality time with your teammates!

OUR COMMITMENT TO DIVERSITY AND INCLUSION

At Rainforest QA we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

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