Design Lead


What you’ll do

  • Frequently interface with external customers and internal teams (sales, customers success, support) to understand customers’ issues and pain points.
  • Work alongside product managers to rapidly translate customers’ needs into well-designed solutions to their problems.
  • Prototype and validate solutions with customers prior to building.
  • Provide pixel perfect designs for implementation, including user flows, screens, error states, interactions, etc.
  • Develop a consistent visual style and brand across all product and marketing communications.
  • Be heavily involved in product strategy, including pitching design solutions to other teams and stakeholders.

What we’re looking for

  • 4+ years of product design experience on a production application with significant users.
  • A proven ability to combine metrics, customer feedback, and your own intuition to produce elegant designs that delight users and drive business results.
  • Strong UI skills, a clean visual design sense, and a pixel-perfect attention to detail.
  • Demonstrated mastery in the formal elements of design, including information architecture, typography, color, layout, and balance.
  • Expert knowledge of design and workflow tools like Adobe Creative Suite or Sketch.
  • Exceptional verbal and written communication skills; the ability to clearly explain design decisions and process to anyone in the company.
  • High levels of empathy and excellent people skills. You must be able to listen, discuss, and influence with diplomacy.
  • Excellent time management skills. Must be self-directed and highly productive.
  • Must be able to work full time in San Francisco.

Bonus points for

  • Experience as the first designer at a start-up, building out a design team over time
  • Having owned multiple iterations of a web-based application over time

How we'll reward you

  • Competitive compensation and stock options
  • 100% Medical, dental, and vision insurance covered (50% for dependents)
  • Daily catered lunch and snacks
  • Subsidized commuter benefits
  • Voluntary 401 k program
  • Generous vacation time
  • Professional development, in-office career coaching, and conference attendance
  • Dog friendly offices
  • Whatever desk setup you need to get your job done
  • Weekly team activities like happy hours, in-office yoga, and much more

At RainforestQA we welcome people from all backgrounds and greatly value building diverse, inclusive teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Meet Some of Rainforest QA's Employees

Sharon L.

Business Operations

Sharon’s main duty in business operations is to ensure that all of Rainforest’s employees are always having a positive experience working for the company.

Edward P.

Software Engineer

Day in and day out, it’s Edward’s job to make sure that the Rainforest experience is the best that it can be for each and every customer through innovative engineering.


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