Service Engineer, Rain Bird Europe
The Service Engineer provides technical phone support and on-site assistance to Rain Bird Central Control and other High Service Products customers. This person must be familiar with a variety of irrigation engineering and design concepts, practices, and procedures.
- Provide technical phone support to customers, distributors, and field personnel.
- Provide on-site warranty and out of warranty support as required to troubleshoot and repair irrigation components, including valves, rotors, electronic controllers flow sensors, pumps, and other products.
- Dispatch on-site technicians as required for installation, maintenance or repair projects.
- Promote and sell Rain Bird Global Service plans
- Prepare and conduct training, both on-site and in a classroom environment.
- Travel as necessary, including overnight to meet service requirements at specific customer sites.
- Support the development and implementation of revenue generating services such as central control programming, course audits, mapping, site surveys, and pump station maintenance.
- Provide field information to engineering, manufacturing, sales and marketing.
- Track, report and follow-up on product and technical issues.
- Participate in the GSP 24 hour on-call phone support rotation
- B.S. Degree in Engineering, irrigation or business, plus 3-5 years relevant experience, or equivalent combination of education and experience.
- Strong computer trouble shooting skills, both hardware and software
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Direct customer service and support experience
- Knowledge of electronics
- Fluent in English, and German, Spanish or French.
- Fluency in English or other foreign language(s).
- Irrigation, golf course service and Golf Central Control programming experience.
Rain Bird is an Equal Opportunity Employer.
#madridjobs, #jobsinmadrid, #rainbird, #rainbirdcorporation, #rainbirdjobs, #careersatrainbird, #rainbirdcareers, #serviceengineers, #jobsinspain, #puestosdetrabajoenEspaña, #irrigación, #conservacióndelagua, #Ingenierodeservicio, #ingenierodesoportetécnico, #Ingenieria, #globalserviceplan, #gsp, #german, #french
Back to top