Service Engineer, Rain Bird Europe


The Service Engineer provides technical phone support and on-site assistance to Rain Bird Central Control and other High Service Products customers.  This person must be familiar with a variety of irrigation engineering and design concepts, practices, and procedures.   



  • Provide technical phone support to customers, distributors, and field personnel.
  • Provide on-site warranty and out of warranty support as required to troubleshoot and repair irrigation components, including valves, rotors, electronic controllers flow sensors, pumps, and other products.
  • Dispatch on-site technicians as required for installation, maintenance or repair projects.
  • Promote and sell Rain Bird Global Service plans
  • Prepare and conduct training, both on-site and in a classroom environment.
  • Travel as necessary, including overnight to meet service requirements at specific customer sites.
  • Support the development and implementation of revenue generating services such as central control programming, course audits, mapping, site surveys, and pump station maintenance.
  • Provide field information to engineering, manufacturing, sales and marketing.
  • Track, report and follow-up on product and technical issues.
  • Participate in the GSP 24 hour on-call phone support rotation



  • B.S. Degree in Engineering, irrigation or business, plus 3-5 years relevant experience, or equivalent combination of education and experience.
  • Strong computer trouble shooting skills, both hardware and software
  • Strong verbal and written communication skills
  • Excellent interpersonal skills
  • Direct customer service and support experience
  • Knowledge of electronics
  • Fluent in English, and German, Spanish or French.



  • Fluency in English or other foreign language(s).
  • Irrigation, golf course service and Golf Central Control programming experience.


Rain Bird is an Equal Opportunity Employer.


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