Solutions Architect

Radius is a fast-growing, venture-backed SaaS company in the heart of San Francisco.  We are a team of 150+ passionate and successful employees that bring a wealth of experience and best practices from the most successful technology companies in the world. Together we are redefining the B2B Enterprise application landscape for Sales and Marketing organizations.  Radius has combined Data and Intelligence into a single cloud based platform that now fuels the CRM and Marketing Automation solutions for many of the top Companies in the US including American Express, First Data, Sam’s Club, Discover, Amazon and many more.

The Solutions Architect will play a vital role in the sales process as we engage with global customers across a variety of verticals. The ideal candidate will be comfortable working in an agile environment and partner with our Strategic Account Executives and Customer Success Managers as a product expert to drive revenue growth. In this role, the Solution Architect will own the technical account strategy, architect innovative solutions, and have a customer-centric approach to create long-term value for our customers. You will be focused on prospects’ business requirements, uncover their challenges, and act as a thought leader with each account you work with ultimately leading to their success with Radius.

Responsibilities:

  • Collaborate with Strategic Account Executives in a fast paced sales environment to design and present solutions to meet customer requirements
  • Develop a thorough understanding of the customers’ needs and effectively communicate the features and benefits of our product
  • Execute the technical aspects of the sales strategy by developing appropriate solutions, conducting Proof of Concepts, and building ongoing technical relationships across complex organizations
  • Use your deep product knowledge to provide technical consultation to sales staff and customers via presentations and product demos
  • Act as a conduit to our Product teams by communicating back client requests and feature gaps and help shape the product roadmap
  • Partner closely with the Customer Success organization throughout the sales process to ensure a smooth handoff post sale for your customers
  • Travel <20% to various regions of the country

Requirements:

  • 7+ years as a Sales Engineer or pre-sales technical consultant in a SaaS environment
  • Experience selling into Marketing and/or Operations teams with an understanding of common Marketing strategies and challenges for Enterprise customers
  • Proven record of strong customer-facing skills supporting large enterprise deals and ability to build and maintain ongoing customer relationships in a fast-paced environment
  • Experience working in a technical capacity with CRM systems (Salesforce, Microsoft Dynamics, Base etc.) carrying out integrations, development, administration and/or reporting
  • Well organized, self-starter, ability to manage multiple tasks and prioritize effectively
  • Familiarity with the challenges of maintaining a clean CRM and how it ties into marketing automation is preferred
  • Ability to learn new products and features quickly in an extremely dynamic environment
  • Bachelor's degree

Radius is an Equal Opportunity Employer.

Meet Some of Radius's Employees

Wes H.

Enterprise Sales Director

Wes travels frequently to meet with prospects and customers. He creates positive business relationships and demonstrates how Radius’ data-driven predictive capabilities can help drive demand and revenue for marketers.

Katie G.

Senior Director of Product Marketing

Katie channels the voice of the customer back into product development in order to make sure that Radius’ products solve customers’ real-world problems.


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