Senior Business Analyst


The Senior Business Analyst position will lead the analysis, documentation, and management of business requirements

throughout the life of the project, and will ensure that requirements are fully understood by the technical team before solutions

are designed and implemented. This position will adhere to established System Life-Cycle (SLC) and Computer System

Validation (CSV) procedures, where applicable, in facilitating innovative solutions that meet the specified requirements and

add value to the business. The Senior Business Analyst will collaborate with the Project Manager to document the project

scope, objectives, and added value or benefit expectations, using an integrated set of analysis and modeling techniques.


  • Perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the

closest involvement with, and agreement from, the user community

  • Produce and review data/information models and preliminary system architecture, as needed
  • Create prototypes and simulations to provide an accurate, graphical user interface representation, thereby facilitating

successful solution design and development

  • Evaluate and communicate departmental strategy to IT and business staff
  • Resolve conflicting end-user requirements
  • Follow Quintiles System Life-Cycle (SLC) and Computer System Validation (CSV) procedures, as appropriate
  • Collaborate with the Lead User, or delegated member of the applicable business group, to create a User

Requirements Specification (URS) document

  • Collaborate with the Development group to create a Functional Specification (FS) document
  • Model processes to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in

parallel with, solution design and implementation, as necessary

  • Maintain knowledge of the IT industry; analyze the abilities of tools and technologies, compare with the need of the

business, then recommend potential solutions to managers within the business

  • As needed, review the Performance Qualification (PQ) document(s) prior to authorization and execution, to ensure

that it incorporates previously-captured requirements, and includes tests or test steps that explicitly address each

identified user requirement

  • Collaborate with Global IT Solutions functional groups by adhering to established processes to ensure that business

requirements are delivered through successful project implementation of optimal, cost-effective solutions

  • Collaborate with developers to ensure adherence to business requirements and UI design specifications
  • Develop training and support programs for global technology and process implementations, as needed
  • Identify initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope,


  • Coach/mentor staff and provide technical leadership, as needed


  • strong technical and business writing skills
  • strong knowledge of technical and grammatical editing
  • strong knowledge of best practices for user interface design
  • team leadership capabilities
  • understanding of modeling languages
  • understanding of graphical design and prototyping tools


  • ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
  • ability to develop training and support programs for global technology and process implementations
  • an understanding of current requirements elicitation, analysis, specification, and verification, and the ability to apply

them in practice

  • knowledge of process engineering and process improvements
  • ability to guide the user in identifying business requirements


  • Candidates should possess a Bachelor’s degree, and have a minimum of 5-7 years of business analysis experience,

working towards or holding applicable industry accreditation or certification; or equivalent combination of education,

training and experience


  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Extensive use of keyboard and mouse requiring repetitive motion of fingers and wrists
  • Regular sitting for extended periods of time
  • Occasional travel

EEO Minorities/Females/Protected Veterans/Disabled

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